Question about HP LaserJet 4350dtn Printer

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HP Laserjet 4350 not recognizing addtional paper trays

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Print a CONFIGURATION Page. On the 1st sheet/right side near the bottom will be a list of the trays that the printer detects. If all the trays are there, then your print drivers need to be reloaded. If the CONFIG page doesn't see the extra trays, then the tray may have a bad connector. You might want to try a COLD RESET.

Posted on May 27, 2010

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HP LaserJet LJ 4350 locks up when duplexing


Symptom: Your LaserJet 4350 prints just fine until you try to print a double-sided page. Then you see the page start to exit, pull back in, then stop. The Data light continues flashing green, and the display reads, "Processing..." There is no error indication, but the machine won't print the second side and continues to hold the half-printed paper in the duplexer. If you open the top cover and close it again, the printer will eject the page, then try to print the whole thing again, unless you're quick enough to cancel the job first.

Cause: The printer is expecting a different sized paper than what it's running. Often it's not the menu settings, but a little lever in the paper tray itself. Pull out the paper tray you're trying to print from and look for a little blue lever on top of its right-hand side. The lever is labeled "Standard/Custom." Flip it to Standard (parallel to the tray side) and your problem should go away.

on Mar 17, 2010 | HP LaserJet 4350dtn Printer

1 Answer

I am getting 60.02 error on the display screen. We are using hp LaserJet 4350.


Tray 2 lifter motor is bad. I've seen this quite a bit, it's usually the soldered wire breaks off. To replace you will need to remove the following:

  • Rear accessory cover.
  • Top cover.
  • Right-side cover.
  • Formatter cover.
  • Formatter.
  • Paper-pickup drive assembly
I've attached a picture to show what it looks like:tballone_1.png

Mar 01, 2011 | HP LaserJet 4350 Printer

1 Answer

Paper Available does not include legal (only letter and A4). Tried to go into the Advanced Properties - no legal available? The printer recognizes the legal tray but the laptop does not.


Try setting the paper size in the printer settings.
Click Printer and Faxes then right click on the HP Laserjet 4350 and click on Properties, then Device Settings tab and click on the down arrow and click on Tray 1 or 2 that has the Letter Paper installed and select the Letter paper size. Then click OK.
This paper tray is now configured for Letter paper.

Jun 09, 2010 | HP LaserJet 4350 Printer

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Paper trays


You will find the answer in Printer properties.

I think you have to turn off auto select.

Feb 03, 2009 | HP LaserJet 4350 Printer

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teflon coating on heat roller in fuser is coming apart. replace the fuser. also check to make sure the paper tray is set to the correct size. this means pull the tray out, remove all paper, look inside to make sure the arrow is pointing directly at the correct media size you are using i.e. letter or legal or whatever you are using. Good Luck! please rate this carefully.

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from the configuration menu you most select the manual tray and keep it first

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check the paper sensor maybe one of the sensor stuck

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Look on the left side of the tray. There should be 3 white fingers that stick out. Make sure they aren't broken or out of place. Also slide the paper size lever and make sure they work properly. There is also a custom and standard switch. Try to print out of the MP tray(fold down tray). If it prints normal speed, you probably have a problem with the tray.

Nov 15, 2006 | HP LaserJet 4350 Printer

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