Question about Toshiba Satellite L505ES5018 Laptop

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I have a Toshiba Satellite Laptop.It had a virus attack yesterday when i copied some files from USB..although Norton was installed.Windows 7 is installed ...it is new laptop purchased few days back from US but it is Pakistan now.Kindly help??

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  • Adnan Bhatti
    Adnan Bhatti May 12, 2010

    Perform an extended virus scan with Norton.

  • muzzammil17 May 13, 2010

    How can i get an extended virus scan with Norton???
    I have scanned several times after the virus attack with the updated Norton Antivirus but nothing has been found.
    When i inserted the USB and scnanned with Norton..it found four W.32...threats which it automatically quarantined and since then there are numerous folders mostly which are not opening...and a desktop text file in every folder.

    Kindly respond.

    Thanks
    BR,
    Muhammad Muzammil

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  • 64 Answers

Download and run Norton power eraser tool , it il safely remove the virus files from your computer
you can freely download Norton power eraser from the below link
www.norton.com/virushelp
or
www.symantec.com/virushelp
or
from brothersoft

Posted on Jul 30, 2010

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If my answer has helped you today please offer four thumbs up as thanks!

Take account of any files or programs you still want to use after the Toshiba laptop is restored back to its factory settings. Transfer the files to a backup location, such as a USB flash drive or external hard drive.


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