Question about Brother IntelliFax-2920 Fax

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"Toner Life End" with new cartridge in place

"Toner Life End" continues to appear even once a new cartridge is in place. I did not remove the sticker ("If sticker is removed, warranty may be voided") on the side of the cartridge, as old cartridges still worked while the sticker was in place. There does not appear to be anything else to remove, according to the directions for replacement on the cover of the fax machine.

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Take out the toner form the drum, on the left side of the toner there is a white tab sat in a half circle type cut out. it should be located at its far right position, carefully push it anti clockwise until it stops, may need a screwdriver to start it moving as its a bit stiff.
put it back in the drum and give it a try

Posted on Aug 27, 2010

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2 Answers

How do i reset ricoh sp 1200s drum unit


why toner life end message keep on showing on sp 1200s prints.

Aug 04, 2012 | Ricoh Office Equipment & Supplies

1 Answer

Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.


Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

Jul 21, 2010 | Brother HL-2170W Laser Printer

2 Answers

I am changing the ink cartridge i put the new one in and it keeps saying End of life and it has a new cartridge what do i do


Here is the solution that will reset the count and allow your fully functional toner cartridge (the one the printer tells you is empty) to continue to work.

Open the front cover.
Press options button.
Press the start button.
Press + or up arrow button 10 times.
Press set button.

You have to do this with a long pause or the system will reset and you will have to start over.

Good luck.

May 24, 2010 | Brother DCP-7020 All-In-One Laser Printer

2 Answers

Inatallation of a printer


Hello , I believe I can help you out.

First here is a bit about your machines toner maintenance.

Second will be how to change the cartridge.

Remember if I was of assistance please be kind and leave a kind quick testimonial and good rating.
---------------------------------------------------------------------------------------------------

Maintaining the toner cartridge
Toner cartridge storage
Toner cartridges contain components that are sensitive to
light, temperature, and humidity. Samsung suggests users
follow the recommendations to ensure the optimum
performance, highest quality, and longest life from your
new Samsung toner cartridge.
Store this cartridge in the same environment as the printer
it will be used in; this should be in controlled office
temperature and humidity conditions. The toner cartridge
should remain in its original, unopened package until
installation – If original packaging is not available, cover
the top opening of the cartridge with paper and store in a
dark cabinet.
Opening the cartridge package prior to use dramatically
shortens its useful shelf and operating life. Do not store on
the floor. If the toner cartridge is removed from the printer,
always store the cartridge:
• Inside the protective bag from the original package
• Correct side up in a horizontal position (not standing on
end)
• Do not store consumables in;
- Temperature greater than 40°C (104°F).
- Humidity range less than 20% and not greater than
80%.
- An environment with extreme changes in humidity or
temperature.
- Direct sunlight or room light.
- Dusty places.
- A car for a long period of time.
- An environment where corrosive gases are present.
• An environment with salty air.
Handling instructions
• Do not touch the surface of the photosensitive drum in
the cartridge.
• Do not expose the cartridge to unnecessary vibrations
or shock.
• Never manually rotate the drum, especially in the
reverse direction; this can cause internal damage and
toner spillage.
Use of non-Samsung and refilled toner
cartridge
Samsung Electronics does not recommend or approve the
use of non-Samsung brand toner cartridges in your printer
including generic, store brand, refilled, or remanufactured
toner cartridges.
CAUTION: Samsung’s printer warranty does not cover damage to
the machine caused by the use of a refilled, remanufactured, or
non-Samsung brand toner cartridge.
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield)
depends on the amount of toner that print jobs require. The
actual print-out number may vary depending on the print
density of the pages you print on, operating environment,
printing interval, media type, and/or media size. For
example, if you print a lot of graphics, the consumption of
the toner is high and you may need to change the cartridge
more often.
Redistributing the toner cartridge
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs.
• The warning message, Toner Low displays on the control
panel.
• The Smart Panel program window appears on the computer
telling you that the toner cartridge is low on toner.
• The Status LED blinks red.
If this happens, you can temporarily reestablish print quality by
redistributing the remaining toner in the toner cartridge. In
some cases, white streaks or light printing will still occur even
after you have redistributed the toner.
1 Open the front cover.
2 Pull the toner cartridge out.
3 Thoroughly roll the toner cartridge 5 or 6 times to
distribute the toner evenly inside the toner cartridge.
NOTE: If toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets toner into
fabric
----------------------------------------------------------------------------------------------
Changing cartridge:
_______________________________________________________

CAUTION: Do not touch the green underside of the toner
cartridge. Use the handle on the toner cartridge to avoid
touching this area.

4 Hold the toner cartridge by the handle and slowly insert
the toner cartridge into the opening in the machine.

5 Tabs on the sides of the toner cartridge and corresponding
grooves within the machine will guide the toner cartridge
into the correct position until it locks into place completely.

6 Close the front cover. Make sure that the cover is securely
closed.

Replacing the toner cartridge
When the toner cartridge is completely empty:

• The printer stops printing.

• The Smart Panel program window appears on the computer
telling you that the toner cartridge is empty.

• The Status LED lights red.

At this stage, the toner cartridge needs to be replaced. For
order information for toner cartridges, see page 7.1.

1 Pull the toner cartridge out.

2 Remove the new toner cartridge from its bag.

3 Roll the toner cartridge 5 or 6 items to distribute the toner
evenly inside the toner cartridge.

Thoroughly rolling the toner cartridge will assure
maximum copies per toner cartridge.

4 Remove the paper protecting the toner cartridge.

NOTE: If toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets toner into
fabric.

CAUTION: Do not touch the green underside of the toner
cartridge. Use the handle on the toner cartridge to avoid
touching this area.

5 Hold the toner cartridge by the handle and slowly insert
the toner cartridge into the opening in the machine.

6 Tabs on the sides of the toner cartridge and corresponding
grooves within the machine will guide the toner cartridge
into the correct position until it locks into place completely.

7 Close the front cover. Make sure that the cover is securely
closed.
_______________________________________________

Good Luck!

Mar 30, 2010 | Samsung SCX-4300 Monochrome Laser...

1 Answer

The toner tray will not pull out from the machine


Replacing the Toner Cartridge
The MFC can print up to 6,000 pages using a high yield toner cartridge. When
the toner cartridge is running low, the LCD shows TONER LOW. The MFC is
supplied with a standard toner cartridge that must be replaced after
approximately 3,000 pages. Actual page count will vary depending on your
average document type (i.e., standard letter, detailed graphics).
Discard the used toner cartridge according to local regulations. If you are not
sure of them, your local Sanitation Department. Be sure to seal the toner
cartridge tightly so toner powder does not spill out of the cartridge. When
discarding used toner cartridges, keep them separate from domestic garbage.
We recommend that you clean the MFC when you replace the toner cartridge.
1 Open the front cover and pull out the drum unit.
Place the drum unit on a drop cloth or large piece of disposable paper to avoid
spilling and scattering the toner.
2 Hold down the lock lever on the right and pull the toner cartridge out of the drum
unit assembly.
Caution
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,
immediately wipe it off or wash it with cold water.
3 Unpack the new toner cartridge. Place the used toner cartridge into the
aluminum bag and discard it according to local regulations.
 Wait to unpack the toner cartridge until immediately before you install it in the
MFC. If a toner cartridge is left unpacked for a long period of time, the toner life
is shortened.
 You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which
is specially formulated to ensure top print quality. Using another brand of toner
cartridge may void your MFC’s warranty. Warranty coverage does not apply to
problems caused by the use of 3rd party Toner, 3rd party Toner Cartridge or 3rd
party Drum unit.
4 Gently rock the toner cartidge from side
to side five or six times to distribute the
toner evenly inside the cartridge.
5 Remove the protective cover.
6 Insert the new toner cartridge in the
drum unit until it clicks into place.
7 Clean the primary corona
wire inside the drum unit by
gently sliding the blue tab
from right to left several
times. Return the blue tab to
the Home position ( )
before reinstalling the drum
unit assembly.
Reinstall the drum unit and close the
front cover.
Replacing the Drum Unit
The MFC uses a drum unit to create print images on paper. If the LCD shows
CHANGE DRUM SOON, the drum unit is near the end of its life and it is time
to purchase a new one.
Even if the LCD shows CHANGE DRUM SOON, you may be able to continue
printing without having to replace the drum unit for a while. However, if there
is a noticeable deterioration in the output print quality (even before CHANGE
DRUM SOON appears), then the drum unit should be replaced. You should
clean the MFC when you replace the drum unit. (See page 21-18.)
Caution
When removing the drum unit, handle it carefully because it contains toner. If
toner scatters and your hands or clothes get dirty, immediately wipe or wash
with cold water.
WARNING
Just after you have used the MFC, some
internal parts of the MFC are extremely
HOT! So please be careful.
The drum unit is a consumable item, and it is necessary to replace it periodically.
There are many factors that determine the actual drum life, such as temperature,
humidity, type of paper and how much toner you use for the number of pages per print
job. The estimated drum life is up to 20,000 pages. The actual number of pages your
drum will print may be significantly less than these estimates. Because we have no
control over the many factors that determine the actual drum life, we cannot
guarantee a minimum number of pages that will be printed by your drum.

Oct 02, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

Said low toner cartridge. Replaced cartridge,


what is showing toner life end ? rajcanon007@yahoo.co.in

Sep 14, 2009 | Brother IntelliFax-2820 Laser Fax

4 Answers

Brother MFC 8860DN Toner End Life Error


Open the door where the toner goes. Press the 'back' button. Press *00. Do not respond to the query about the drum. Close the door. Other models may have to press the 'Options' button located near 'Copy'. This should work.

Jul 08, 2008 | Office Equipment & Supplies

3 Answers

Change of toner


I have a brother mfc 7840w

I first used the electrical tape trick and that worked for a while. Then got the toner low message again. I then tried the *00 trick, which works as follows:

1. lift lid and open front cover
2. press clear/back. "Replace Drum?" will appear on the screen.
3. Press "*00" it will then read accepted and the toner low error (End of Toner Life) should go away.
4. close it all up and your done.

Jun 08, 2008 | Brother MFC 7420 All-In-One Laser Printer

5 Answers

Refill toner Brother MFC 7420


open front cover, press OPTION button, on the LCD will appear a message "NEW DRUM?" ....DO NOT RESPOND....just type on the keyboard "*00" and there will appear a message "Accepted" and use it in your pleasure.

PS. in any case i blocked with paper labels the viewing windows from transparent plastic on the toner itself....

Mr. Brother, do not try to be smarter than your customer

May 22, 2008 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Toner/drum problems


This seems to happen some of the time. Brother has an FAQ for this:

1. Verify the toner cartridge is installed correctly by following the
steps listed below:

a. Open the front cover.

b. Lift the drum unit slightly and pull it out. Place the drum unit on
adrop cloth or large piece of disposable paper to avoid spilling and
scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock
lever (blue tab) on the left side of the drum unit and lift the toner
out.
*Handle the toner cartridge carefully. If toner scatters on your hands
or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times
to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into
place).

f. Clean the primary corona wire inside the drum unit by gently sliding
the blue tab on the top of the cartridge from right to left several
times. Return the blue tab to the home position before reinstalling the
drum unit assembly.

g. Reseat the drum unit into the machine.

h. Close the front cover.

2. If the message "Toner Life End" continues to appear on the display,
contact Brother Customer Service at 1-877-Brother (276-8437) Monday
through Friday, 9:00am - 7:00pm EST, excluding holidays.

May 12, 2008 | Brother MFC 7420 All-In-One Laser Printer

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