Question about Dell 1700n Laser Printer

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We have a Dell 1700 at our office and the drum light is flashing and the page prints out stating the photoconductor kit is at the end of its useful life - so we ordered a new one. We received and installed and it is still doing it? Any ideas?

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There is nothing on the photoconductor unit to 'tell' the printer that it is new, you have to do this yourself, by following the photocinductor reset procedure (it's in the manual, or

Dell 1700

RESETTING DRUM PAGE COUNTER

1) Leave the power on, insert toner cartridge, and leave door open
2) Press the cancel button and hold till the leds flash
3) Release cancel button and close toner cartridge door

Posted on May 17, 2010

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1 Answer

Photoconductor kit? Dell 1700 printer


The photoconductor kit is another word for the drum or imaging drum. All three words refer to the same part.

Here is a link from the Dell site for this model.
http://accessories.us.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=dhs&sku=310-5404

Once you replace the drum, the printer has to be manually reset. If this is not done, the printer will continue to give this print out. By resetting it, the counter is set back to zero. The drum is good for around 30k prints.

From the Online Manual for the 1700, to reset the counter:
http://support.dell.com/support/edocs/systems/1700n/en/index.htm#online_documentation

To reset the counter, press and hold the Cancel button until all lights flash in sequence.

NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer and void your warranty.

Jun 18, 2010 | Dell 1700n Laser Printer

1 Answer

Dell 1700 is giving me an error about the Toner. It also prints out a page telling me to replace the photoconductor kit. I have replaced the photoconductor and the toner but it still has the same error and...


The printer has no way of knnowing that you have changed the Photoconductor Unit, unless you tell it (as there is not chip on the Photoconductor).

The Photconductor reset procedure is as follows.

Dell 1700
RESETTING DRUM PAGE COUNTER

1) Leave the power on, insert toner cartridge, and leave door open
2) Press the cancel button and hold till the leds flash
3) Release cancel button and close toner cartridge door

Apr 08, 2010 | Dell 1700n Laser Printer

2 Answers

The printer has stopped because the photoconductor kit has reached the end of its useful life. but the cartridge is new


After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button cancel_button_0.jpg until all lights flash in sequence.

http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum

Mar 23, 2010 | Dell 1720dn Laser Printer

2 Answers

Flashing error and toner on Dell 1700 and will not print even after replacing drum and toner this happened before and I found on line sequence of pushing the buttons on printer to clear...but i can no


After replacing fysicalythe photoconductor/imagaging drum, leave the door open. Press and hold Cancel untl all lights flash in sequence to reset the printer. Close front cover.

May 28, 2009 | Dell 1700 Laser Printer

3 Answers

Dell 1720 flashinf replace drum- error.


The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.

Mar 03, 2009 | Dell 1720dn Laser Printer

1 Answer

Is my Dell 1700 Laser Printer photoconductor drum truly fried?


The drum collects used toner for apprx. 30,000 pages. After that, the printer recommends that it be changed to prevent used toner from spilling internally into the printer's mechanisms. The whole photoconducter/drum can be replaced. The new part from Dell is apprx. $50.00 US. 
http://accessories.us.dell.com/sna/products/Printer_Accessories/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=310-8710#Overview

You might have reset the "counter" for the photoconducter. Ever  have a water  fillter with an electronic timer? You replace the filter, then you reset the timer? Perhaps you reset the timer without actually replacing the filter. So to speak. :)
The question you should ask yourself is: would I like to spend $30 - $60 [it's cheaper for refurbished parts- Google it] replacing the drum head on a 7 year old printer, or would I rather invest that in a new printer?

Feb 23, 2009 | Dell 1700n Laser Printer

6 Answers

Dell 1700 laser printer has Low toner and error lights flashing


Leave the printer on. Open the front and hold down the cancel button until all the lights are flashing in sequence. Close the front while still holding the cancel with the lights flashing and then release the cancel button. This should reset it.

Thanks

Nov 07, 2008 | Dell 1700n Laser Printer

1 Answer

Reset after changing the drum


To reset the photoconductor kit, open the front door, press the cancel button for 3 seconds, all lights will cycle, close front cover. The counter is now reset

May 23, 2008 | Dell 1700 Laser Printer

3 Answers

Lexmark E238 Laser Printer


Here are the steps to reset the page count on a Lexmark E234, as described here:
  1. Power the printer on and get it to the Ready state.
  2. With the printer on and in the Ready state, open the front cover.
  3. Press and hold the Cancel button until all of the lights begin flashing up and down.
  4. Release the Cancel button and close the door. The photoconductor count should now be reset.
Hope that helps!
-MetaB

Aug 12, 2007 | Lexmark E238 Laser Printer

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