Question about Kwikset 909 909-15 Satin Nickel Smart Code SmartCode Signature Series Touch
Kwikset 909 smartcode deadbolt will not unlock using code or key - locked out of house - customer support was useless
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: H do I reset all
This link will take you to the PDF image of the installation and programming instructions:
(PDF files require that you have Adobe Reader or similar installed on your computer
It's a good time to replace the batteries while you're reprogramming. Please review each step carefully, because it's easy to goof up this programming process, if you don't follow the procedure properly.
Posted on Jun 27, 2011
SOURCE: I have a Kwikset smartcode
This may be something as simple as a pinched or grounded wire during installation or a problem with the internal circuitry.
So I suggest that since the lock has a lifetime warranty, contact Kwikset's Customer service and describe the problem to them. They will be able to help you diagnose the problem and set you up with any replacement parts necessary. Contact information:
Call: 1-800-327-LOCK (5625)
Support Hours: Monday-Saturday
Closed Sundays and Major Holidays
Posted on Jul 24, 2011
SOURCE: Kwikset smartcode deadbolt. The
Let's review the programming steps, in case you are overlooking something. This information was found at this link:
Important before proceeding: 1. Verify that position #2 of the "Settings
Switch" is in the OFF position. (Refer to section 11.) 2. Work with the
door open (away from jamb) to avoid accidental lock out. 3. Make sure
the bolt of latch is in the extended (locked) position
8. Automatic - Bolt Direction Determination (Door Handing).
IMPORTANT: DO NOT SKIP THE FOLLOWING STEP.
LOCK WILL NOT BE ABLE TO OPERATE PROPERLY!
? In the steps below, the SmartCode mechanism automatically determines the "door handing" and sets the proper direction for motor to rotate.
a. Press and hold the "LOCK" button on the exterior keypad, while fully inserting the battery pack into the interior assembly (the tabs on the pack must face out)
b. When the unit begins to operate the bolt, release the "LOCK" button.
c. Do not disturb the unit for approximately 20 seconds until the interior Green LED flashes followed by a beep. During this time the system will drive the bolt several times, will determine "door handing", store data in memory and exit. It is very important that this process is allowed to finish properly.
Proceed with programming your Usercodes per the instructions.
Finally, here is the contact number for Customer Service At Kwikset. Call them if you still have the problem.
Posted on Aug 04, 2011
Tips for a great answer:
Jul 27, 2014 | Kwikset 909 909-15 Satin Nickel Smart...
Aug 15, 2011 | Kwikset 909 909-15 Satin Nickel Smart...
Apr 10, 2011 | Kwikset 909 909-15 Satin Nickel Smart...
Feb 20, 2011 | Kwikset 909 909-15 Satin Nickel Smart...
Dec 23, 2010 | Kwikset 909 909-15 Satin Nickel Smart...
Dec 21, 2010 | Kwikset 909 909-15 Satin Nickel Smart...
Dec 18, 2010 | Kwikset 909 909-15 Satin Nickel Smart...
Oct 18, 2010 | Kwikset 909 909-15 Satin Nickel Smart...
Aug 14, 2009 | Kwikset 909 909-15 Satin Nickel Smart...
1,773 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: