Question about Brother MFC-9440CN Laser Printer
We replaced the drum but the message to replace the drum never went away, and now it won't print. Any suggestions?
Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:
(if you did the reset, you may need to talk to Brother Support. I'm assuming you used a Brother drum and only handled it by the handles.)
Posted on May 12, 2010
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Posted on Jan 02, 2017
SOURCE: Replace Drum Soon Message
Read your manual. There is a counter that goes off, that can be reset when you change the drum.
With power on and front cover open press set, then select reset drum
Posted on May 11, 2008
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