Question about HP OfficeJet J4580 All-In-One Laser Printer

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I have ininstalled and reinstalled software for my hp officejet all-in-one but it will do everything but scan. When I click the scan button it says no scan options. Hp Solution icon says no hp device detected--how can that be?

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I have the same printer and there seemed to be three plus ways to scan from it. The easiest I have found was having a shortcut on the desktop and right click it, then click scan. Too, I dropped the factory cd install and went to HP website to get the latest and greatest software.
If you are still having issue, let me know a bit more on what type of computer and operating system you have.
Hope this helps.

Posted on May 12, 2010

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Posted on Jan 02, 2017

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2 Answers

The issue is as follows: I am using an HP Officejet 7310 All-In-One. My computer is a Mac using OS 10.6.5 Snow Leopard. The Print, Fax, and Copy functions are working perfectly, but I cannot get it to...


Hi,

Click on the link below and download the latest software for your printer.

Driver Download

Uninstall the existing software and download the latest driver and install. it should work fine.

Regards,
Shawn

Feb 05, 2011 | HP OfficeJet 7310 All-In-One InkJet...

3 Answers

Can not scan


When this happen it is usually the USB cable. When this happen it is usually a problem with the USB cable. If
communication on USB cable is bad, as a result you can print but not
scan.Having also messed up a bit with the drivers ("HP digital
monitoring icon anymore"), you may also need to reinstall the driver.
My suggestion on how to proceed is the following.
Buy a better usb cable, the shilded ones cost a couple of dollars more but guarantee better communication.
Unplug printer from usb.
Unplug computer and printer from power for two minutes.
Plug back computer and printer to power, DO NOT plug in USB cable yet, leave printer NOT connected to pc.
Reinstall
drivers and software, keep printer disconnected until connection is
explicitely required by printer software installation process, or after
installing.
Connect printer when required.
Check that there is no
electric device (power adapters, extension etc.) very near to printer
USB cable, they can cause electromagnetic disturbance.
Try scanning. If it does not work at thhis point is either a problem with windows (new windows install required) or a faulty scanner.

Jul 29, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

HP Officejet 6110 - Scanning Error. Cannot connect to PC


Uninstall and Reinstall the software

1 On the Windows taskbar, click Start, choose Programs or All Programs
(XP), choose Hewlett-Packard, choose hp officejet 6100 series, then
choose HP Uninstaller.
2 Follow the directions on the screen.
3 If you are asked whether you would like to remove shared files, click No.
4 After the program finishes removing the software, disconnect your
HP OfficeJet, and restart your computer.
5.Do not reconnect the Officejet now
6 To reinstall the software, insert the HP OfficeJet 6100 Series CD-ROM into
your computer’s CD-ROM drive, and follow the instructions that appear.
7.After the software is installed reconnect the usb cable and allow the
computer to detect and install the software

If this doesnt work then get back to me

Nov 27, 2007 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How do I use the scan feature on my HP Officejet J3680 All in One. I pressed the "scan" button and received message "No scan option, refer to device documentation to troubleshoot". I do not have "device...


Hi,

The HP Digital Imaging Monitor (DIM) software must be running in order to scan from the printer.

  1. Click Start , and then click Run .
  2. In the Open text box, type msconfig , and then click OK .
  3. In the System Configuration Utility window, click the Startup tab.
  4. Search the list for HP Digital Imaging Monitor .If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. You need to reinstall the software.
  5. Select the HP Digital Imaging Monitor check box.
  6. Click Apply , and then click Close .
  7. Click Restart to restart the computer.
  8. Try scanning again
Regards,
Riztech

Jun 16, 2010 | HP J3680 Officejet All In One Printer

1 Answer

In HP Director for my Officejet 6210 I am unable to set scan preferences: get flag "Out of diskspace. Click OK to close the ..." then "The program configured for this button is missing. Please choose...


I have had problems with these models and the HP Director when it came to having the updated browser installed. Did you go to HP support and scan through their software downloads for this model, inparticular the one that states it is the patch software for the HP director for use with IE7 and above. It may not be with the other printer drivers but it is listed below that. I did the same thing that you were doing until I found that piece of software and now everything runs fine and has for some time, I had the 6110, then the 7310. Below is the link.....I checked the updates for XP and when you click on the link for your operating system, this is the file you are looking for.

Critical update to resolve an issue with HP Director after installing a new revision of Internet Explorer

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=421991&

Jan 16, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP OfficeJet 6210- how to scan to Imac?


reinstall the software/drivers that came with the printer. if you cant find the disc, then click this link to download from hp.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421991&lc=en&cc=us&dlc=en&submit.y=7&submit.x=10&lang=en&cc=us

Jul 17, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hp officejet j5780, NOT SCANNING


go to www.hp.com and download a new driver of your scaner for xp

Jul 03, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Scanning with an Officejet J3680


Hi,
Click Start , and then click Run .
In the Open text box, type msconfig , and then click OK .
In the System Configuration Utility window, click the Startup tab.
Search the list for HP Digital Imaging Monitor . tick the box.

If HP Digital Imaging Monitor is not on the list,
the driver was not correctly installed and You need to reinstall the software.

Open HP Solution Center with one of the following methods.
On the Windows desktop, double-click the HP Solution Center icon

On the taskbar, click Start , click All Programs , click HP , and then click HP Solution Center .
If more than one HP device is installed, click the tab for the All-in-One product.

Click Settings .
Click Scan Settings and Preferences .
Click Scan to... Setup .
Click the Destination List tab.

NOTE: Depending on the computer performance, it can take several minutes for the
Front Panel Destination List to populate after you turn on the printer or computer.
If the Front Panel Destination List contains valid scan destinations,
you need to reinstall the software.
If the Front Panel Destination List is empty, continue with this procedure.
Click each program to include on the Scan To list.
Click the Add arrow.
Click OK .

Scan a document using the Scan To button on the front panel.
If the scan fails, try to scan using the HP Solution Center Scan button.
If the scan still fails, re-install the software.

Hope this helps
Ric.

Apr 17, 2009 | HP J3680 Officejet All In One Printer

1 Answer

Hp officejet 4255 unable to scan


reinstall printer drive use the software that came with printer

Mar 29, 2009 | HP OfficeJet 4255 All-In-One InkJet...

3 Answers

Can not scan


For Windows Vista: which is not on HP disk; cd version 5.3 0b
Scan with "PAINT"

1. Click Windows(start).
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File
6. Click From Scanner or Camera.
7. Click Scan.

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