Question about Sony Cyber-shot DSC-W55 Digital Camera

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Access message Hello, this problem was posted multiple times (the Access message followed by the lens opening and closing multiple times) the pressure application to the lens didn't do it for me, any other suggestions ?? QA

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  • Anonymous Apr 06, 2008

    We power on the camera, the "access" message shows in the display area, and then the message "turn power off and on again" diplays. the lens slides in an out several times. Batery is charged. everything else seems normal.

  • duuy May 30, 2008

    LENS KEEPS OPENING AND CLOSING. ACCESS SHOWS THEN

    IT SAYS TO TURN CAMERA OFF AND THEN ON AGAIN.



    THAT ISN'T DOING ANYTHING

  • Anonymous Jun 03, 2008

    When camera is turned on "Access" message is displayed, then lens goes in and out several times and then message turns to" Turn the power off and on again". Have done this 10 times and no change, can still view pictures on camera and everything else works, battery is fully charged.

  • Anonymous Jun 06, 2008

    Same Problem

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  • 74 Answers

Turn on
take hold of the end of the lense and gently pull and twist you may hear it click but dont force it then turn it off and on again this may solve the problem.

Posted on Nov 03, 2008

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1 Answer

I receive ''access'' error


The "Access" will stay there until your camera passes it's self lens test. The test runs 3 times, then gives up with an error message. The cause of this problem is most likely a grain of sand somewhere in the lens. Only a camera tech could possibly ever hope to find it. Replace the camera lens.

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Service manual


Hello,
Did you receive my previous message as follows...

Clarification Request by welcomejee, posted on Sep 02, 2008 Service manual available on payable website. If you are interested, let me know.

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Coolpix lens opens retracts opens then closes again and lens error appears


Hello

When you turn the camera on the lens comes out and has parameters when extending to focus, if the lens does not open fully it sees a problem and then closes.

there are tiny plastic gears inside and may have chipped or a piece of sand got in causing the lens to jamb. "very fragile"

one solution is to ask a camera repair shop how much a lens mechanism would be to replace. (if cost is more than 1/2 of what you paid dont bother)

another solution is to have someone sell your camera on an auction site for parts, to make some money towards another camera purchase

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1 Answer

Lens opens then closes, a few times then error message


no you shouldnt repair it yourself it will only make it worse, the lense have become disalligned it can be repaired for you and that is the best option. you can also try gently pulling and twisting the end of the lense and i mean gentle dont twist and pull till it pops. once you have done this switch it off and on and it may have worked to allign the lenses.

Aug 09, 2008 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

My Nikon Coolpix S5 has a broken lens; it son't fully close/ open. The message displayed on the screen says "Lens cover error". Is it something that can be repaired? How much would it cost to fix...


Hi , The lens cover error is because the stepper motor in the camera is unable to open the lens cover. I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff    It will be helpfull for you. You have written that your lense is broken. In that case you can follow the procedure given in my doc to open the camera. You can replace the camera lens if broken.
Happy debugging Mukesh

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9 Answers

My Sony DSC-w55 turns on and reads on ACCESS on black screen.


I had the same "access" problem as everyone else - but here's the real way to permanently fix this problem when banging and smacking it barely works.


1 - Remove battery and memory stick. Back up the mem stick if necessary or paranoid.

2 - Using a small Phillips head screwdriver, remove all of the screws you see from the front (lens side), right and left sides of the camera. Then remove all three of the covers and place aside. 
3 - Clean and remove all dirt & dust in and around front of camera, paying special attention to areas close the lens and lens housing areas.
4 - Insert battery and close the battery cover and then PLACE THE CAMERA RIGHT-SIDE UP ON A FLAT, NON-METALLIC SURFACE, MAKING SURE THAT YOU'RE NOT TOUCHING ANY OF THE EXPOSED CIRCUITS OR WIRING TO AVOID POTENTIAL SHOCK. This isn't a danger issue, more of a cover-my-*** related note. When I did this for my DSC-W55 I touched it just about everywhere without receiving generating anything close to a shock.
5 - Press the power button. If lens does open fully and you're still receiving the "access" message, continue powering off and on while using a toothpick or compressed air to remove remaining dirt and dust particles.
6 - When you're DSC-W55 is back in business - and after you've tested it multiple times via several on/off cycles, begin replacing the covers one at a time. The trick is to replace one cover, then to test the camera again via several on/off cycles. Do this until you've reattached all covers and camera is fully operational once again. 
Tip - you may find success early by varying the tightness of the screws for each side's cover as you move along the on/off cycle process.

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8 Answers

Lens Stuck


Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.

After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!

PS Tried the Sony online chat support - useless!!!!

Sep 08, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Sand in the lens so it wont close....


This sounds like an E18 problem posted April 2006 follow this link it might help http://www.fixya.com/support/t102982-e_18_problem

Aug 27, 2007 | Canon PowerShot SD400 / IXUS 50 Digital...

2 Answers

"Turn the power off and on again" error message


You probably have a defective lens assy. When turned on lens has to move to certain position but because of broken gear or some mechanical problem it can not perform that funtion. Remedy is to disassemble the lens assy and repair the problem. Many time the whole lens assy are replace to repair the problem. normal repair charges for this kind problem is $125-200 in US depending on parts use.

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Sony Cybershot DSC-W50


This is what sony cameras do when the lens has become jammed. There are multiple different reasons that the lens can jam but the result is the camera being unable to move it as expected and presenting that error message. Sometimes the lens can be manipulated gently (if extended at all) and freed from the jammed state. Failing this, disassembly is required. Check with your manufacturer for warranty service status and recalls. If they will not cover it you can find a repair provider online. David Millier Advance Camera Repair

Mar 10, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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