Question about Dell V305w All-In-One R840635AU InkJet Printer

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I just changed the black cartridge for my printer and it prints out an alignment page but gives me an error message to remove tape from cartridge and there is no tape on the cartridge it tells me to try trobleshooting. What do I do?

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Remove the cartridge, then plug it back in. That is, if you are absolutely sure you peeled off the tape on the underside of the cartridge.

Posted on May 12, 2010

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1 Answer

Printer keeps giving alignment problem message


hello, remove cartridges, clean with something soft the wiring of both printer cartridge slot and cartridge itself, make sure you use alcohool, sanitary or even parfume wich dries fast and is not greasy, after that power up printer and check to see if everything is alright, if other error ocurs reply here.

hope that helped, best regards

Feb 28, 2014 | Lexmark International Lexmark 7300 Series

1 Answer

After changing ink carteidge it keep saying align cartridge, what can i do to erase this error?


It is my pleasure to guide you.

These steps will take you through the process of replacement and alignment.

HP PSC 2175 All-In-One InkJet Printer

1. Turn on the unit, then open the print-carriage access door by lifting the
handle until the door locks into place. The print carriage moves to the center of the unit.

2. After the carriage stops moving, lift the latch to release the print cartridge, then pull it toward you out of its slot.

3. If you are removing the black print cartridge in order to install the photo print cartridge, store it in the print cartridge protector.

4. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape.

Caution! Do not touch the copper contacts or ink nozzles.

5. Push the new print cartridge into the appropriate slot until it clicks into place. The tri-color print cartridge goes on the left and the black or photo print cartridge goes on the right.

6. Pull the end of the latch toward you, press down until it stops, and then release. Make sure the latch catches below the bottom tabs.

7. Close the print-carriage access door.

align the print cartridges

The HP PSC prompts you to align cartridges every time you install or replace a print cartridge.

Aligning the cartridges ensures high-quality output.

To align the print cartridges when prompted:
1. Press Enter on the front panel. A page of patterns is printed. The cartridges are aligned correctly. Recycle or discard the page.

To align the cartridges at any other time:
1. Press Setup.
2. Press 2, then press 2.
This selects Maintenance, and then selects Align Print Cartridges.
A page of patterns is printed. The cartridges are aligned correctly. Recycle or discard the page.
I found the manual for this printer, if you do not have it already. If you wish to download it click or copy this link
http://h10032.www1.hp.com/ctg/Manual/bpu73527.pdf
Good luck and please post back that you are successful and give thumbs up if my solution has worked for you. If I can be more helpful just reply.

Jun 15, 2011 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Brand new ink cartridge for Lexmark X3650. Error message to remove tape from cartridge. Tape has been removed. Print alignment prints in only black and same thing on cleaning process.


You can try to manually wipe the cartridge nozzles with a moistened soft cloth to clean it from dirts and clogs. You can also clean the nozzles using the Lexmark software on your computer. If you're using Windows, go to Programs/All Programs > Lexmark 3600-4600 Series folder > From the printer folder, click Maintenance > Clean Cartridges > Print. A page prints, forcing ink through the print cartridge nozzles to clean them.

May 27, 2011 | Lexmark X3650 Printer

1 Answer

4110 officejet series all-in-one error message saying i installed incorrect ink cartridge? what do i do? it is the correct one


Supported HP Inkjet cartridge part numbers The HP Officejet 4100 all-in-one series products use the ink cartridges listed in the table below. HP Inkjet cartridges HP 56 black cartridge (19 ml) HP 57 tri-color cartridge (17 ml) HP 28 tri-color cartridge (8 ml) Replacing the ink cartridgesThe power must be turned ON to the all-in-one or the print carriage will not move to the right.
  1. Locate and open the print cartridge access door on the right side of the all-in-one. The print cartridge carriage will move to the right for access. Figure 1: Opening the HP Officejet 4100 seriesc00121089.jpg
  2. Press down gently on the top of the old ink cartridge to release it from the print carriage. Figure 2: Removing an ink cartridgec00121090.jpg
  3. Remove the new print cartridge from its packaging and remove the protective tape from the cartridge as shown in Figure 3. Do not touch the gold-colored contacts. Figure 3: Removing the cartridge tapec00121091.jpg
  4. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage and press them into position as shown in Figure 4. If the cartridge does not snap easily into position, it is not aligned correctly. Remove the cartridge and reposition it. Do not try to force the cartridge into position. The black ink cartridge (HP #56) goes on the right side and the color cartridge (HP #57 or HP #28) goes on the left side. Close the ink cartridge access door when the ink cartridge has been installed. Figure 4: Installing the ink cartridgesc00121092.jpg
  5. A message will appear on the front panel requesting that the ink cartridges be aligned. Follow the steps below to align the ink cartridges:
    1. Press Enter on the all-in-one front panel to start the ink cartridge alignment process.
    2. After the Alignment page prints, place the page into the ADF upside down and with the printed side down as is shown in Figure 5.
    3. Press Enter. The all-in-one will scan the alignment page and finish aligning the cartridges.
    Figure 5: Aligning the ink cartridgesc00121093.jpg
Correcting error messages that appear after changing a cartridgeAfter inserting the cartridge, the Check Print Cartridge light flashes or one of the following messages appears on the computer monitor:
  • Check the black (or color) cartridge
  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth slightly dampened (not wet) with clean water. (See Figure 6) Each contact is very small and shaped like a rounded square. Figure 6: Cleaning the cartridge contactsc00121094.jpg
  8. Allow the ink cartridge to dry for a few minutes before reinserting the cartridge(s) and turning on the printer.
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, the unit may need to be serviced. Contact HP for further troubleshooting or to arrange to have the unit serviced.
Make sure what ur using isn't a refilled cartridge and if it is check the expiration date, if nothing is wrong then you need to get urself a new printer or an upgrade so call up hp at 1800-474-6836 and get help of them,they'll guide you to a new /upgrade printer.
it's not a nice way of saying it but someone has to give you the bad news

Feb 01, 2010 | HP Office Equipment & Supplies

1 Answer

Won't print in black


Make sure the contacts where the cartridge goes in are clean. A cloth dampened with water should be all right. You might also try installing a different cartridge. If that doesn't solve your problem, then your printer has an internal problem.

Jul 26, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

When I change the black ink cartridge, the alignment page and instruction page are printing out fine. When I place the alignment page on the glass as instructed and press 'ENTER', the printer gives a...


I just had the same issue (align page not detected).

We had just re-installed the empty color cartridge back into the printer (long story but basically we knew we could only print B/W).

The align page printout had a lot of empty spaces around the black lines. This is apparently where the color lines are supposed to print.

Without those color lines, the printer would not detect the align page as color is part of the alignment being done.

Since we only wanted black printouts, I pressed 'cancel' to stop the alignment process, and now we just hit the Black copy button and ignore the alignment prompt on the printer window.

The HP site (enter psc750 in product window) has some helpful ideas as to what the problem might also be. It could be the shipping tape is still on the new cartridge (and preventing the black or color from printing on the align sheets) etc.

Mar 20, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

I have replaced both my color and black cartrigages for my x2500 printer, restarted the computer, and it is still giving me an empty cartrigage message


is this a pc or mac?

for windows general make sure you folowed these steps:

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.
    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
  8. Click the appropriate Cartridge Installed option in the printer software.
    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.
  9. Close the front cover of the printer.

Dec 01, 2008 | Lexmark Office Equipment & Supplies

1 Answer

I have just installed a x5495 Lexmark Printer for my sister inlaw, could you tell me if i had mistakenly fitted the ink cartridges the wrong way round, could it cause any damage, or would the printer...


It should give you an error message when it tries to align the print cartridges on the test page. I had a small piece of tape not removed and it displayed the message to remove the tape or the cartridge was defective

Apr 06, 2008 | Lexmark Office Equipment & Supplies

5 Answers

Cartridge problems


Clean the heads, printer is not reading new cartridge or refilled cartridge. You may also have a paper jam if alignment is affected. Check for little jams, post back if no go lilacgerry xxx

Dec 28, 2007 | Lexmark X4270 All-In-One InkJet Printer

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