Question about Whirlpool GC5SHEXNS Side by Side Refrigerator

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New Whirlpool Gold (1 month) has a clicking sound when motor starts. Is this normal. Everything works well?

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The motor may not be well aligned,try open it.

Posted on May 12, 2010

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Posted on Jan 02, 2017

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Assuming that both freezer and refrigerator temperatures have risen and the humming sound that you heard was followed by a sudden click more than likely the start device on the compressor has gone bad. This is a common problem with all Whirlpool refrigerators (KitchenAid is Whirlpools top of the line product and suffers the same problem).

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. Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay.
How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

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We have a 3-month old Whirlpool Gold side-by-side refrigerator. The power is on, but the compressor doesn't seem to be on or cycling. It there a reset switch or another way to get the compressor to run?


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2 Answers

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I also have a new Whirlpool Gold fridge (bottom freezer with French doors) and it was making a knocking sound. The knocking sound would start when the fridge kicks in and starts running to cool, and would last for about a minute or less and be a slow knock.
I called Whirpool customer service since it is new and on warranty. They sent out a technician and he said the knocking is from gas/air built up in the copper tubing for the freezer because the copper tubing is too cold, and when the fridge first turns on it forces the air through, making the knocking sound.
His "fix" was to adjust the copper tubing so that it is closer to the heat of the motor/compressor and heat of another copper line so that the cooler line stays warm so the air/gas doesn't build up. His fix worked slightly, but the fridge is still knocking, just not as bad and not as long - it knocks fast for about 5 to 10 seconds instead of a minute.
Going to call customer service again soon and see where to go from here.

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1 Answer

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sounds like the 2 posts are differant. harrison2008 if the coupler is broke it won't agitate.to check it you lean the machine back and look at the motor and gearcase the coupler is right between the 2.you can try turning it by hand with the machine unplugged and it may fall off.

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i have a whirlpool gas accubake range and only two burners will ignite. The other two burners make a clicking sound and release gas but never light. I have to use a match to light the other two burners and the flame is uneven on one. What should i do?

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