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Hp probook 4710s won't shutdown-just reboots ultimately

Hp probook 4710s won't shutdown and turn off. It goes through the normal process but ultimately just reboots. I have updated the BIOS and am certainly not choosing restart instead of shutdown. Nothing on HP's site. Any ideas? I think I may have troubleshot if the LAN cable is diconnected, it will shutdown...any ideas there?

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Posted on Feb 18, 2011

  • 66 Answers

SOURCE: have probook 4710s and forgot system password is

Dear User,

Please You need to remove the RTC battery which is on system board then start the system to reset the password.

Regards,
Tech_Comp

Posted on Feb 24, 2011

  • 1 Answer

SOURCE: Hp probook 4710s won't boot

Miltc484

Posted on Feb 22, 2013

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