Question about Refrigerators

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Our jenn-air side by side refrigerator with ice-maker has a problem. Quite often it makes a buzzing sound which seems to be more frequent than is normal. There is water inside the freezer which solidifies into ice on the bottom and on the bottom of the door shelves. Then the refrigerator defrosts and the food melts. Then when you open the door water comes out. After clearing that up the whole cycle starts again. The freezer gets cold again ..... I tried turning off the ice-maker by lifting the wire switch but the problem still continued. There also seems to be water droplets )which can be ice or water depending whether the firdge is defrosting or not) inside the door. It seems that the water must be coming from the ice maker but I'm not exactly sure where it's coming from

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Good day,
You'll need to isolate the problem. Shut the water off to the machine to eliminate the ice maker as an issue. Clean up any mess left over and restart the machine with the ice maker set to the off position.
Run for a few days to test the quality of the cooling capacity of the machine. If it tests O.K. then the ice maker situation can be addressed.

Posted on May 12, 2010

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Posted on Jan 02, 2017

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