Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

5 Answers

Cannot Send or Receive Faxes

I am unable to send or receive a fax. Incoming fax the machine show "receiving" but nothing is printed or stored. Outgoing the fax connects but shows as still "dialing" then disconnects with the message on the transmission log, "NG - poor line condition"

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  • Anonymous Sep 02, 2008

    fax keeps rigning after phone calls

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5 Answers

OF COURSE U CAN SEND AND RECEIVE FAXES. I HAVE RECEIVED FAXES but now for some odd reason im having the same problem

Posted on Sep 25, 2008

Brother mfc 240c cannot receive fax. it can send fax only.

Posted on Sep 01, 2008

Cannot print front my conputer my printer is not respont

Posted on Mar 31, 2008

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  • 832 Answers

Here you might find an answer:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all

Posted on Mar 29, 2008

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Brother mfc 240c cannot receive fax. it can send fax only.

Posted on Sep 01, 2008

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I can't recieve fax


The MP500 is not a fax machine. If you want to send and receive faxes using the printer, you need to have a dial-up modem in your computer with a telephone line connected. The computer then needs some kind of fax application like Microsoft Fax, which does the actual sending and receiving. The printer is just used as a scanner when you send, and to print received faxes.

If you have all this connected already and you can't receive, check your incoming telephone line and fax software settings to be sure the line is answering correctly.

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If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.


The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.


To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.


Off Does not print a fax confirmation report when you send and

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On Fax Send Prints a fax confirmation report for every fax you send.

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You probably have to set something up in your settings.

Usually this goes: Settings>Fax Setup>Receive

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Memory full


This message usually shows up when you've received many faxes and haven't printed them, or when you have attempted to send faxes but they never made it and were kept in memory for a later date.
I would search in your user's manual how to clear the memory, since each manufacturer has a different way to do this, and the machine's menuing systems also differ from one manufacturer to another.
Good luck!

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How do I get a fax conformation?


This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.

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Hi,

I don't think there's a log you can print but you can do the following. Not quite what you want, but better than nothing...

You need to set the fax confirmation option to log faxes before you send anything. The default option is off, so you won't be able to get a fax log for anything you've already sent unfortunately.

1. Press Setup
2. Press 2 then press 1. This displays the Print Report menu
3. Select Fax Confirmation
4. Press c00424037.gif to highlight one of the following, then press OK

Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.

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