Question about Televison & Video
If you guys can help me with this one - you're geniuses! This is a little complex, so stay with me.
I have Cox Cable, and their Motorola DCT 6416 DVR. It comes with a remote control, which is supposed to be 'programmable' - if all you want to do with your TV, for instance, is turn it on or off. So I haven't used it. Instead, I use an oldie-but-goodie that I first got from Cox: an Atlas DVR/PVR 5-Device Remote - and I love it.
The problem started yesterday, when Cox 'updated' it's DCT software. They split the Settings/Menu function into two, using the TWO separate buttons that the Cox remote - but NOT the Atlas remote has. The Atlas has only one dual Settings/Menu button. So now, when I press that button, I can only access some useless menu called interactive - and I can't access the main 'Quick Settings' menu that lets me turn on and off Closed Captioning, for instance. I just don't have the button.
However, I DO have a few 'empty' buttons on the Atlas that I could program to perform that function - but for that, I need the CODE for the "Setting" button on the Cox (made by Motorola) Remote. And of course, Cox Tech Support was reduced to 'Huh? What do you want?' comments when I called them to ask for it.
If there is any way you can get me that code - or get me a number to reach someone at Motorola (who makes the remote for Cox - at least tech support knew that much), I would be forever in your debt.
In reading the manual I did not see that you could program the blank buttons to support a function like that which would be nice. These are for "tune in" However the pdf file: http://www.uei.com/images/uploaded_images/UEI_Cable_AtlasDVR.pdf
states that you can program specific/special device functions in learning mode but the manual does not cover this "learning mode" as it is optional on the remote
Here you can find more information on your Remote including the manual and factory tec support
Lisa I hope this was helpful
Posted on Mar 29, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Sep 26, 2013 | Cisco Computers & Internet
Jan 04, 2010 | One For All URC-9800 LCD Remote Control
Sep 10, 2009 | Vizio P50HDTV10A 50 in. Plasma HDTV
Jul 11, 2009 | Zenith DBZN-311 Remote Control
Jun 01, 2009 | Kenwood Audio Players & Recorders
Jan 20, 2018 | Televison & Video
Dec 28, 2008 | Yamaha HTR-6130 Receiver
Aug 12, 2008 | Televison & Video
4,291 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: