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Cox cable remote made by motorola - need code

If you guys can help me with this one - you're geniuses! This is a little complex, so stay with me.

I have Cox Cable, and their Motorola DCT 6416 DVR. It comes with a remote control, which is supposed to be 'programmable' - if all you want to do with your TV, for instance, is turn it on or off. So I haven't used it. Instead, I use an oldie-but-goodie that I first got from Cox: an Atlas DVR/PVR 5-Device Remote - and I love it.

The problem started yesterday, when Cox 'updated' it's DCT software. They split the Settings/Menu function into two, using the TWO separate buttons that the Cox remote - but NOT the Atlas remote has. The Atlas has only one dual Settings/Menu button. So now, when I press that button, I can only access some useless menu called interactive - and I can't access the main 'Quick Settings' menu that lets me turn on and off Closed Captioning, for instance. I just don't have the button.

However, I DO have a few 'empty' buttons on the Atlas that I could program to perform that function - but for that, I need the CODE for the "Setting" button on the Cox (made by Motorola) Remote. And of course, Cox Tech Support was reduced to 'Huh? What do you want?' comments when I called them to ask for it.

If there is any way you can get me that code - or get me a number to reach someone at Motorola (who makes the remote for Cox - at least tech support knew that much), I would be forever in your debt.

Thank you,

Lisa

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  • 2 more comments 
  • awriter Mar 29, 2008

    Hapndnvegas wrote:

    >the file states that you can program specific/special device functions in
    learning mode but the manual does not cover this "learning mode" as it
    is optional on the remote <

    Ah, but Atlas supplied me with this learning mode! All I need now is the "Settings" button code from the COX remote to plug into it. The Atlas really is great, but the Cox remote, um, stinks. So if anyone out there can find that discrete code number for the Setting button (remember, the remote says COX but is made by Motorola!) - so I can plug it into my Atlas, I would be very, very grateful.

    Thanks,

    Lisa

  • awriter Mar 30, 2008

    > if you have the learning remote all you have to do to program the
    button is enable learning mode point the other remote at it and press
    the button you want copied to the learning remote.<

    Unfortunately - no. I tried that two days ago - about 6 dozen times - but it won't take. "Learning Error." What I need is the CODE for the settings button from the COX/Motorola remote - I can plug that directly into any button on the Atlas remote using a special (and undocumented) 9-9-4 command.

    Does anyone out there have that code?

    Thanks,

    Lisa

  • amandazitter Jun 14, 2008

    my remote won't work for the t.v

  • rjdecker Jan 20, 2009

    I want my cox controller to be in tv mobe but have the guild and exit work the cable box. I know it can be done coz my old remote did that. I need the code to do that??

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  • 35 Answers

In reading the manual I did not see that you could program the blank buttons to support a function like that which would be nice. These are for "tune in" However the pdf file: http://www.uei.com/images/uploaded_images/UEI_Cable_AtlasDVR.pdf
states that you can program specific/special device functions in learning mode but the manual does not cover this "learning mode" as it is optional on the remote
Here you can find more information on your Remote including the manual and factory tec support
http://www.urcsupport.com/

Lisa I hope this was helpful

Posted on Mar 29, 2008

  • Cary Micheau
    Cary Micheau Mar 30, 2008

    if you have the learning remote all you have to do to program the button is enable learning mode point the other remote at it and press the button you want copied to the learning remote.

    http://www.urcsupport.com/images/uploade...

    page 15

    press setup untill the mode key blinks twice

    ENTER CODE 975

    press mode key you want the button to be used in

    cable tv vcr etc etc

    in your case CABLE

    Then press the key on your

    Remote Control that you want to learn the new code

    place both remotes looking at each other so your remote can see the others beam about 2" apart

    On the original remote, press and hold the key

    to be learned. The Atlas OCAP 5-Device

    Remote Control with Learning’s LED will

    blink rapidly, then turn off. Continue holding

    the key on the original remote until the Atlas

    OCAP 5-Device Remote Control with

    Learning’s LED blinks twice.

    If the LED displays one long blink, a learning

    error has occurred. Try repeating this step

    again until a successful capture occurs. If the

    function is still not captured, press and hold

    SETUP
    to exit programming

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