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To unlock your phone, you will need the unlock code. Getting the unlock codes for these phones are not free, it will cost you a token to get the unlock code. I will advice you click on the link below then follow the rest of the information to be able to unlock your phone.
Click on the link or copy the url and paste in your web browser and follow the instruction from there on. You will get the unlock code of your phone from there.
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You cannot access the screen once htis happens. You need to contact your phone company and tell them what is going on so you can get a replacement phone because this is a matter of the wires having been split in your screen. I wish you the best of luck!