Question about Nokia E63 Cell Phone

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The phone froze so i put it off and when i tried restarting it it did not come on...ive tried removing the battery and putting it back in butit still will not start.i do not have a memory card inserted.when i try switching it on...the screen lights up and after a while it goes dark again

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  • 274 Answers

To solve this


you need to format yor phone


Turn phone off, press and hold the green (talk) key on the left + number 3 on the keypad + the * key and then turn the phone back on. Keep pressed until phone boots up

Posted on May 12, 2010

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Posted on Jan 02, 2017

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Did the key pad froze before you took the battery off? If so, it mean the keypad is damaged. If you have insurance, you may call customer service and have it replaced for a new one.

If it frozed after you shoot it off, you might call customer service from another phone and they might help you to unlock your phone.
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