Question about Tomtom GO 910 GPS Receiver

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Charging does not show charging. works fine on window mount and home dock. as soon as you disconnect, unit shuts off.

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Complain to Tom Tom ,you may have a lemon,look for law suit soon

Posted on Jun 03, 2008

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1 Answer

Will not link to satellites


1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. Install the "QuickFix".
6) After the download is complete, choose "DEVICE" from the TomTom Home drop down menu and choose "DISCONNECT DEVICE". Wait a few seconds until the computer tells you that "NOW YOU CAN SAFELY DISCONNECT YOUR TOMTOM".
7) Turn off your GPS and let it charge for at least 1 hour.
8) Turn the TomTom ON and move it close to a window. Leave it on for at least 15 minutes. It should be able to get a lock on the GPS satellites, even if it is indoors (assuming you don't live in the middle of a city, surrounded by tall buildings)

Please, report back if you need further assistance

My ID: alexocuello_

Mar 20, 2010 | Tomtom ONE GPS Receiver

4 Answers

Have TomTom 910 Having Problems Charging it.


The 910 satnav/mounting interface is dreadful- it is the cause of half the problems on this site! You can order the battery on the net. Google VF5 or Samsung ICR18650-24. To replace, strip off rubber strips. You need a mini star screwdriver, carefully pull unit out of cover gently levering at the side. Carefully observe plastic carry through which acts as button on the front and base clip underneath- this must be reinserted correctly. It is a vital part of the structure- observe it carefully! Remove upper small PCB and large PCB after removing 2 electrical connectors. Battery located under PCB. Dispense with rubber mounting. Reassemble carefully battery holder (loosely until you have placed previous plastic carry through). Tighten battery holder to hold plastic strip which must be located over mounting bracket, carefully reinsert both electrical connectors (different sizes), reattach large PCB then small one, then screw back in cover. It is likely you will then be stuck on initial screen with unit not booting correctly. You must then do software resets (opened paperclip inserted into invisible hole next to connecting strip at back). It is likely that you will have to connect to Tom Tom HOME to do this. I failed here as the darn unit will not connect to my computer.

An awful piece of equipment- I have gone Garmin!

Mar 18, 2009 | Tomtom GO 910 GPS Receiver

2 Answers

Tomtom rider1 connection problems


Put two pieces of tape on the bit of the unit that slides onto the bike mount thus bringing the unit closer to the pins. Worked for me.
Mike

Jan 01, 2009 | Tomtom RIDER 2nd Edition GPS

1 Answer

My tomtom 510 was working fine until this morning when I set it in it's windshield dock. The green light to show that it's charging came on but nothing else. It's been on the charger all day but won't...


Remove the docking foot from the unit and expose the docking connectors. The reset button is at the bottom left of the body next to the connectors. It's hard to see but a paper clip will do the trick. Push just hard enough to here it click. Now it is reset.

Jun 25, 2008 | GPS

1 Answer

Issues with new Garmin


Try pushing the reset button and charging again. If that doesn't work I think you've got a defective unit. Contact the seller and sendit back for a trade.

Apr 20, 2008 | Garmin Nuvi 660 GPS Receiver

1 Answer

Problem with conection tomtom 910 to PC


Complain to Tom Tom ,you may have a lemon,look for law suit soon

Feb 22, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Switch off/on


If TomTom Home isn't installed on the computer, you can go to http://www.tomtom.com/home to download the latest version. You'll be walked step-by-step through the downloading and installation procedures. Once that's installed on your computer, you may continue. - Plug the home charger into the wall and into the home dock - Plug the home dock into the computer through a USB port - Put the unit on the home dock, but keep it turned off - Go to http://www.tomtom.com/4987 - Scroll down to the first download choice "Window Update" - Turn your unit on - Run the file May 06 Update, no need to save it, ignore TomTom Home asking you to update - After the program runs, turn the unit off - Disconnect the unit from the mount, turn it back on, and reconnect it - Go to http://www.tomtom.com/6211 - Run the Clear Flash Tool, no need to save it - Open TomTom Home and click 'Download Your Updates' in the first column at the top if it's not there already - There will be a Program Application available for download, say 'OK' - After item is downloaded it will ask you if you want to install the downloaded items, say 'OK' - Using 'Safely Remove Hardware' icon in your toolbar, safely disconnect your GO 910 - You may need to reset the device once or twice (http://www.tomtom.com/7134) - The unit should now boot up with no problems If you have any further questions or comments, please e-mail or call us at 866-486-6866 Monday through Friday, 8:30 AM until 7:00 PM EST. Thanks again for writing. At TomTom we believe in showing you the way the easy way.

Aug 17, 2007 | Tomtom GO 910 GPS Receiver

3 Answers

Battery


need new batteries.

Jul 24, 2007 | Tomtom GO 300 GPS Receiver

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