Question about Creative Labs ZEN Vision:M Digital Media Player

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MP3 PROBLEM My player is not recognized by my computer , I press reset and it wont do anything, it stays on until it goes off , I cant turn it on or off.

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  • Anonymous Mar 31, 2008

    I had the player for a year and had no problems with it until one day my computer stopped recognizing it. The device says that it is docked but it will not communication with my computer any more. I tried other computers and it has the same problem so it is the zen and not my computer. Apparantly this is a common problem and the Creative team does nothing to help it.

  • sandy846 Apr 05, 2008

    it is detecting but my computer is not showing the icon what can i do

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  • 8,596 Answers

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 29, 2008

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Have you tried to reset? The reset button is right by the lock switch. It's small so use a pin or something small like that.

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My GoGear 8G wont come on


1. On you computer, ensure that Philips Device Manager is running.
2. Turn your mp3 player on (it should freeze at the Loading or GoGear Screen).
3. Plug in the mp3 player to your USB/Charger cable (ensure it is connected to the USB port on your computer), and then perform a soft reset (Power switch down and Volume up button simultaneously).
4. Let go of the other buttons as soon as the player resets. Hold the Volume down button until the player comes on. The player will be recognized by Philips Device Manager and will report a problem (and will allow you to repair it). Windows will also recognize it as a Mass Storage Device.

edit:

video: http://video.google.com/videoplay?do...56814975105076

Jan 15, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

I am not sure what happened but my daughter was pressing buttons and now my mp3 player is frozen and I cant even charge it. I cant turn it off and my pc doesnt even recognize it when i turn it on. What do...


Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

-Tha Mp3 Doctor

Dec 16, 2008 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Phillips gogear sa6185


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Oct 24, 2008 | Philips GoGear HDD075/17 MP3 Player

1 Answer

Any help??


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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1 Answer

Broke!


Try manually reseting the player:

press and hold the Select button while pressing the Volume Up (+) buttons simultaneously.

Also, after doing so, try connecting it to the computer, and leaving it for about 5 mins to see if you can get a charge. Then turn it on, if that works, you just need to charge your battery.

if that doesn't work, return and exchange it since you just bought it.

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1 Answer

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If it still has power, or charges, plug in the mp3 player then turn it on, then turn it off by holding the power button, once it is off, switch the hold on then press and hold the REC button until a black screen turns on saying that it is connected, your PC should then recognize the mp3 player as 16mb removable device, now open notepad, DO NOT WRITE ANYTHING on the notepad and save it as format.fmt and save it into the mp3 player and then safely remove it, the mp3 player should format. If the above does not work please reply with what you see inside the 16mb drive.

Jan 21, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

The Screen Stays black and the ring turns blue and thats it


Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.





Best of Luck.

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3 Answers

Frozen?


TRY TO CONNECT IT

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