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The Pioneer dvd+-rw DR-K17Y ata Device in my Dell Inspiron E1705 has stopped working. The drawer won't open (without the help of an unbent paper clip) and the disc does not spin up. Application software requiring a cd (or dvd) in the drive think the drive is empty whether is is or not. There are no error messages appearing or any other indication that anything is wrong. After cleaning the registry and the files of unnecessary clutter (uniblue software) and updating drivers yesterday it began to work but stopped again this morning. I have since repeated yesterday's procedures plus uninstalled and reinstalled the dvd driver. Nothing seems to work. I have also run several diagnostic tests and all say that the drive and its drivers are working fine. But they are not. Thanks for your help Mark B

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This sounds as a hardware problem, maybe a gear or a servo engine. Its a common problem since the mechanism is small and mostly plastic. If you have the chance use a live cd or live usb to see if it is not a windows problem. In my opinion the best solution is to replace the drive.

Posted on May 13, 2010

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