Question about GE Profile Arctica Stainless Steel Top Freezer Refrigerator
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Posted on Jan 02, 2017
SOURCE: GE Profile does not run.
Yes, I have the same problem with GE profiler model PSC23SHRSS. " The compressors and fans are not working, but the interior lights do. All exterior indicator lights are flickering on and off, and temperature control display and buttons not working. "
Posted on May 30, 2007
SOURCE: I have a GE Profile
refrigerator has a duel water valve, one for the ice-maker and one
for the water dispenser (if equipped). The valve that
the ice-maker relies on may be bad, or it could be the ice-maker itself.
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.
Posted on Jul 01, 2008
I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.
Posted on Sep 17, 2008
Possible main pcb failure failure which would cause everything to cut out and restart . Is the compressor or back of the appliance hot ?? Do all the control lights go out when the compressor cuts out ??
Posted on Feb 26, 2009
Tips for a great answer:
1.Press the "Clear/Off" button on the control panel to reset the oven. This will clear the lock setting and unlock the door.
2.Allow the oven to cool to room temperature to avoid turning the lock on again during this heating cycle.
3.Reset the oven to the temperature you require to finish cooking by pressing the correct temperature control on the control pad.
1.If your GE Profile microwave won't turn on, unplug it, then plug it back in. A power outage may have occurred due to a power surge. Check your home's fuses and circuit breakers.
2.Set the clock of your GE Profile microwave. Certain models will not operate until you set the clock. Select the "Clock" key and type in the correct time.
3.Hold down your microwave's "Off" button. You may have accidentally hit the control-lock feature on your GE Profile microwave. Hold down the "Off" button for three seconds to turn the lock off.
4.If the sensors of your GE Profile microwave are not working correctly, remove the food from the machine. If the sensors detect food-surface temperatures over 200 degrees Fahrenheit, it will not work properly until the area cools down.
5.Contact GE Support if you are unable to resolve the issue on your own. Call the GE Support hotline or browse the help library on the GE website. You can also schedule a service visit on GE's website.
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