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Hi, i have a dell latitude 620 and when i turn on , the only thing that happen is the bluetooth ,standby and the little square with a 9 in , that stays light on, but nothing more happens , even the fan dont move, what to do ?

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  • RUI MOREIRA
    RUI MOREIRA May 13, 2010

    thank you very much

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Try booting the machine from scratch - as you are waiting for it to boot - tap the DELETE button. I think you may have a bad operating system that got corrupted.
If you can get the machine to go into DOS by - starting the machine and tapping DELETE - [ this does NOT delete anything it is just the process for getting into DOS ]
then once in dos - set the date and time correctly and try to reboot. If the machine doesn't reboot - then try putting the operating system back on your pc. It is an older machine and may need professional hands on work on it. With no fan - it may be just that - the fan is bad- I am replacing one for a customer this week.
Download the repair manual from DELL and read - you will see more that needs attention. My best advice due to the age of your laptop is take it to a professional right away - don't make it any worse than it is.
Please rate me as helpful as this really makes my day.
Also if you comment back right away I will respond right away.
Thanks
Gary
Hi, i have a dell - 0864707.gif

Posted on May 12, 2010

  • 1 more comment 
  • RUI MOREIRA
    RUI MOREIRA May 12, 2010

    well, i am a litlle as a smal engineer, can you tell me a way to do at home all the procedures to check what is the fault and to solve ?
    Thanks


  • Gary Rice
    Gary Rice May 12, 2010

    well, i am a litlle as a smal engineer, can you tell me a way to do at
    home all the procedures to check what is the fault and to solve ?
    Thanks........*****************
    I can try. Have you tried any of the remedies I have posted.
    1 -Try to boot to the DOS?
    A- Turn the pc off - then attempt to boot it and tap the DELETE KEY every 2 seconds to see if the machine will boot to DOS if it does on the opening page is the Date and time - set these to the correct day and time. Then look for SAVE and EXIT instructions in the lower right corner.
    If you attempt to do this 3 times - and it won't go to DOS you have basically got a DOA pc.
    The fact is -with laptops you will need some training on even replacing the fan [ as you say it doesn't work] and diagnostic software won't do you much good without a pc that will boot and no experience.
    I am happy to try to help you. Do you know the operating system on the unit? Do you have the original disk? Do you have any operating system disk what so ever for any operating system?
    I suggest strongly you go to dell and download the repair manual it is free. You can do this on another pc read it over. It will be much easier I think on you just to take it to a pro. The parts inside a laptop break almost if you just look at them.
    Try to boot your PC to DOS and then comment here how it goes and what you get.
    Thanks
    Gary




  • Gary Rice
    Gary Rice May 13, 2010

    Thank you for the great rating - I think you have some issues I will try to walk you through. The unit not booting is a problem so try going into DOS or have a friend get you there and then - set the DATE and TIME. Come here for more chat and online talking - www.paltalk.com add RICESKI as a pal and see you there.



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