Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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I received a new lower burr grinder part from SAECO for my machine but no instructions on how to replace it. I know how to clean and replace the removable grinder part that fits into this. Do you have instructions/diagrams on how to do this? Thanks, Stan

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Hi
If you only got the lower burr it won't work. They should be matching burrs.
If you don't do it right, you will damage the grinder. You need a #10 Torex bit.

Insert the bit into the screw in the middle of a very clean grinder. Turn clockwise to loosen. Once the screw is out, pull the burr out, but be careful. There are ball bearings and springs under the burr. Make sure that everything is clean before reassembly. There are 3 holes in the bottom of the grinder. The springs go into the holes first. Then the ball bearings set on top of the springs. Place the new lower burr on top of the springs. A washer and the corkscrew go in next. Insert the screw in and with the bit in place turn (with a little down force) clockwise until the screw drops into place, then turn counterclockwise. It should turn fairly easy. Once you start putting pressure on the springs, try to turn the corkscrew. There is a notch that it slips into in the bottom of the grinder. Once it locks into place keep turning the screw until you start to turn the burr. That should be tight enough. Now reassemble the top burr and adjust.

Posted on May 13, 2010

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My gaggia titanium dumps the brewed coffee into the dregdrawer, how do I fix that?


Water collection in dump box can be due to any of the following reasons:

1- The Plastic screw that fastens the upper filter screen in the brew group is not holding the 9 bar extraction pressure. The O-ring seal on the screw may have hardened. Replace the plastic screw. There are two different screws. Older Pre 2004 models have a screw with flexible locking pins. Here is the link to order:
http://www.shop.partsguru.com/701R05150-Saeco-Pre-2004-long-Plastic-screw-30-Gm-Lube-701R05150.htm
The screw in newer models is shorter with a flat locking end. Here is the link:
http://www.shop.partsguru.com/Saeco-short-Thumb-Screw-with-O-ring-30-Gm-lube-0018755.htm.
2- The second reason can be less coffee which is not enough for good compacting. This leaves room for some coffee that did not squeeze out and drops in the dump box with watery used coffee puck.
3- The Conical burrs may not have been replace for several years. The steel conical burrs have a life of 2500 grinds. This machine may still have burrs that have done over 5000 grinds.
Blunted burrs need to be replaced. You can order the burrs and instructions for cleaning the grinder and replacing the burrs. Here is the link:
http://www.shop.partsguru.com/226473500-Saeco-and-Gaggia-Conical-Grinder-Burrs-Set-0018819.htm?categoryId=-1

Please check the above and fix the cause.

Mar 03, 2015 | Gaggia Titanium Espresso Machine

Tip

Saeco Italia automatic espresso coffee machine Grinder Cleaning Instructions


Saeco Italia Grinder Cleaning Instructions



Removal
Step-1: Remove beans that are in the bean hopper without spilling them inside. (Use Vacuum).

Step-2: Remove the beans container by removing 3 phillips head screws. Remove the rubber gasket from below the hopper. At this stage the upper burr will be visible.

Step-3: Rotate counter-clockwise the outer ring of the grinder assembly (the ring has gears half way around), until the red mark is at the 9 o’clock position, looking at it from the front of the machine.

Step-4: Lift the upper burr by using the fins that are on top. Press lightly on the doser adjustment gear, to clear it from the dose adjustment gear.

Cleaning-
At this stage, the grinding chamber will be exposed. Clean out any crushed coffee in the grinder chamber and the burrs. Use Vacuum and cleaning brush.

To Re-Assemble

Step-1: With the red mark on the outer ring still at the 9 o’clock position, replace the upper burr back into the grinder. Make sure that the red line (on the upper burr) is at the 3 o’clock position. This position will align the other tabs as well. During re-installation, press slightly on the doser adjustment gear so the upper burr will clear it as it is placed back in.

Step-2: With the Upper burr in place, rotate the outer ring clockwise until it stops. The two red marks should be aligned at the 3 o’clock position underneath the doser adjustment gear.

Step-3: Replace the soft rubber gasket back on the upper burr. Use the fins to align it properly.

Step-4: Slide the doser adjustment gear toward the front of the machine until it stops.

Step-5: Before replacing the bean hopper, rotate the grinder adjustment wheel to Zero (0), and the doser adjustment wheel to Minus symbol (-). Place the bean hopper into position on the machine, slightly adjusting each adjustment wheel as you are placing it down in the machine. Once in place, fasten the bean container with the 3 screws. Test each adjustment wheel through the full range of motion. The grinder knob rotates from 0 to 18 and back, and doser knob from Minus (-) to Plus (+) and back.

Now position the grinder adjustment knob at Eight (8) and the doser adjustment knob to the halfway point between the Plus (+) and the Minus (-) marks. This will put the machine back to the factory setting.

When using for the first time after adjusting the grinder, it may take more than one grinding cycles to make the first cup of coffee.

on Aug 12, 2010 | Coffee Makers & Espresso Machines

1 Answer

My Saeco Odea Go coffee machine grinder screw rotates with on beans but does not rotate when beans are added. Motor sounds like its working.


There are different possibilities for your problem. First the motor might be damaged and is more weak than before that is why is stop when it need to grind beans. In this case only with replacement motor can solve the problem.

Second probably due to long use of oily coffee or low quality coffee beans or other reason there are coffee grounded in the grinder that become like rubber and does not leave the new coffee to pass through grinding burrs. For this either you have to dismantle the whole grinder and its burrs and clean them with brush or you can use a new magic product that you can fin in eBay it can clean automatically the grinder in 30 second see it at the link

http://www.ebay.com/itm/PULY-GRIND-COFFEE-GRINDER-CLEANER-CRYSTALS-20-GRAMS-PACK-OF-3-PACKETS-/131031511160?ssPageName=STRK:MESE:IT


You can try the above fist and you may solve the problem in minutes if not then you can proceed with the replacement of the ginder burrs or motor.

Jan 10, 2015 | Saeco Odea Go

1 Answer

Our Saeco Vienna Superautomatica sounds like it's grinding beans but keeps running until the red 'bean' light comes on and we have to shut the machine off. Any suggestions?


The grinder is timing out and stops if the beans do not enter the grinder. This happens because:
1- The grinder outlet is clogged and fresh beans cannot pass through the burrs.
2- The grind setting is too fine and helping clogging in the grinding chamber or the ground coffee outlet.
3- Operator may have been using dark roast oily beans. Like it or not, the dark roast oily beans do not make stronger espresso. Please stop using such beans in fully automatic espresso machines.
4- The grinder has already made over 2000 grinds and the burrs are blunted and not grinding beans as needed.
To solve this malfunction, clean the grinder. Make sure the grinder outlet to the doser is cleaned. This outlet passage is about 2 inches or more. To clean it, lay the machine on its back (water tank side) to allow better view of cleaning the doser and the passage of coffee from the grinder to the doser. Use the link below to find instructions for cleaning the grinder and replace the burrs.
Gaggia Titanium and Plus Espresso machines parts and repairs Saeco...

Oct 18, 2014 | Coffee Makers & Espresso Machines

1 Answer

My Saeco Magic Comfort Plus machine will not grind the beans. The grinder just spins and spins


You can try to remove all beens, then with the use of paint brush and vacum cleaner try to clean the grinding entry and gringing burrs. If
this not help then you need to revove top cover panel and so you can clean grindr more closer, check also the burrs they might need to be replaced.

Sep 03, 2010 | Saeco Coffee Makers & Espresso Machines

1 Answer

I'm attempting to replace the grinder on my Saeco Vienna Espresso machine and have gotten down to the ring of ball bearings and I don't know how to remove that race to remove the motor from the plastic...


Hi
If you have gotten to the ballbearings you have gone to far. The motor includes the gear reduction portion, which is what you are working on. If you just bought the motor, you are out of luck on replacing it. It is better to buy the whole grinder than just replacing the motor. You get new burrs with the new grinder. They are already correctly adjusted.

May 13, 2010 | Saeco Vienna De Luxe Espresso Machine

1 Answer

I have a saeco italia and coffee is too weak - i have cleaned the grinder, and have adjusted the setting in more ways than one can count. No puck is formed once dispensed. I have also de-scaled the...


Hi If you don't get the grinder back together correct and have the dials set in the bean hopper before attaching you will not get the correct grind and dosage for strong coffee. Dull burrs will usually give finer grinds but they will clog up quickly.

Feb 05, 2010 | Saeco Vienna Espresso Machine

2 Answers

SUP021 YR keeps getting clogged


go to espressotec logo there you find how you can clean grinder.if still you dont have coffee try explain better whats hapend with machine when you want make espresso,good luck

Sep 04, 2009 | Starbucks Saeco Italia Digital Barista...

1 Answer

Long time for drip coffee.


Grinder is set to too fine. Lower grinder settings. Keeping the machine at current settings with drip extraction will result in brew group clogging, gear stripping, and/or dulling of grinder burrs.

Jan 30, 2009 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Ginding problems, all clogged up


Follow these instructions to put grinder back together...

Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Prep:
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
back screw
front screw
grinder
knob
doser
knob
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Step 1:
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Step 2:
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
brush (Fig. 5). Clean out the grinder coffee chute using the end of the cleaning brush (Fig. 5).
Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Reassembly:
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
into the grinder making sure the red line on the inner burr is at the 6 o'clock position or 180º opposite from
the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
adjustment knob to the minus symbol (-) (Fig. 9). Slide the doser adjustment gear toward the left of the
machine until it stops. (Note: The Vienna Black does not have a doser adjustment knob. Only the Vienna
Digital & Vienna Deluxe Rapid Steam have a doser adjustment wheel.)
Reinstall the bean hopper container being sure to use the LONG screw in the back, then replace the finger
guard using the short screw in the front of the container. Once the bean hopper container has been
reinstalled, rotate each knob through the full range of motion. The grinder knob should rotate from (0) to
(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at support@saeco-usa.com.
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9

Jan 12, 2009 | Saeco Vienna De Luxe Espresso Machine

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