Question about Gateway Convertible CX2620 Notebook

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Can not get power to computer bad connection - Gateway Convertible CX2620 Notebook

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  • cindy dipinto May 12, 2010

    Cant get any power to my computer in the past when played with the a\plug near the DC Jack would be able to get power now I get nothing

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2 Answers

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  • Gateway Master
  • 32,281 Answers

Check power adapter’s DC plug that connects into the laptop power socket with a multi-meter, the voltage should be slightly higher than the voltage that is printed on the label on the bottom of the adapter. If the voltage is zero or way below the voltage that is printed on the label then the power adapter is faulty and needs to be replaced.
If the adapter is OK then connect it to the laptop and power it up, then look at the power/battery charging LED light and wriggle the power plug in the laptop's power socket. If the power/battery LED light flashes and in a certain position this LED light stays firm, then the power socket is either faulty or it has a dry solder joint where it is connected to the motherboard.
This can be repaired but it requires the laptop to be completely dismantled to get at this power socket and repair. If you cannot DIY then I suggest you get a quote first.

Posted on May 12, 2010

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  • Master
  • 7,191 Answers

Hi,

Please elaborate the problem providing us with more details of the problem.

Kindly reply with the details. Thanks for using FixYa.

Posted on May 12, 2010

  • cindy dipinto May 12, 2010

    when plug adapter into computer does not charge battery or give power to computer

    in past when fiddle with the adapter next to dc jack sometimes get power to connect

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Posted on Jan 02, 2017

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2 Answers

My Inspiron e1505 does not charge the replacement battery Gd761


The problem could be the power jack of the laptop and/or the connections inside the laptop.

Try to plug the power adapter slowly and try to wiggle it. It you feel that the power jack is wiggling, then the problem is a loose power jack that is why it won't charge. And you need to have a tech tighten that up for you.

Have a great day!

Oct 05, 2009 | Dell Computers & Internet

1 Answer

My battery will not charge


Hello Following issue could be possible

Issue:Main computer battery does not charge.
Cause:This issue can be caused by any of the below possibilities.
  1. Computer AC / DC cable is bad not allowing the computer battery to charge.
  2. Battery is bad.
  3. Battery charger board is bad.
Solutions:
Computer AC / DC cable is bad not allowing the computer battery to charge
Verify that the AC and or DC cable is not bad by testing the computer only with the power plug connected and the battery out of the laptop.
Battery is bad
It is possible that if the power plug is good that the computer battery is bad. Leave the computer connected to the power with the battery connected in the computer for at least one hour; if the battery does not charge, consider having the battery and/or the laptop serviced or repaired.
If the computer and/or battery is not in warranty consider just replacing the battery as it is very likely that it is just a bad battery.
Battery charger board is bad
If the battery has been replaced or an alternate battery from an alternate identical laptop does not work in the computer, it is likely that the power or charger board within the laptop is bad. It is recommended that the laptop be serviced or repaired.

Aug 18, 2009 | Computers & Internet

2 Answers

Laptop battery problem


I think that your battery is bad or you have a board connection issue.

This could be helping you also (related issues):

1.- Computer AC / DC cable is bad not allowing the computer battery to charge
Verify that the AC and or DC cable is not bad by testing the computer only with the power plug connected and the battery out of the laptop.
2.- Battery is bad
It is possible that if the power plug is good that the computer battery is bad. Leave the computer connected to the power with the battery connected in the computer for at least one hour; if the battery does not charge, consider having the battery and/or the laptop serviced or repaired.
If the computer and/or battery is not in warranty consider just replacing the battery as it is very likely that it is just a bad battery.
3.- Battery charger board is bad
If the battery has been replaced or an alternate battery from an alternate identical laptop does not work in the computer, it is likely that the power or charger board within the laptop is bad. It is recommended that the laptop be serviced or repaired.

Nov 19, 2008 | Compaq Presario 700 470024-192 Notebook

1 Answer

Toshiba satelitte adapter went bad ordered new one it wont work


If the old one works you have another power supply or wrong one.
Check the properties of your power supply.

Related to your issue you also may consider this:


1.- Computer AC / DC cable is bad not allowing the computer battery to charge.
2.- Battery is bad.
3.- Battery charger board is bad.

Solutions:
1.- Computer AC / DC cable is bad not allowing the computer battery to charge
Verify that the AC and or DC cable is not bad by testing the computer only with the power plug connected and the battery out of the laptop.
2.- Battery is bad
It is possible that if the power plug is good that the computer battery is bad. Leave the computer connected to the power with the battery connected in the computer for at least one hour; if the battery does not charge, consider having the battery and/or the laptop serviced or repaired.
If the computer and/or battery is not in warranty consider just replacing the battery as it is very likely that it is just a bad battery.
3.- Battery charger board is bad
If the battery has been replaced or an alternate battery from an alternate identical laptop does not work in the computer, it is likely that the power or charger board within the laptop is bad. It is recommended that the laptop be serviced or repaired.

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Please don't forget to rate my help!
Thank you for using FIXYA!
Have a great day!
Pablo :-)

Oct 15, 2008 | Toshiba Computers & Internet

1 Answer

When i plug in my charger to my laptop it doesnt work and i dont know whats wrong with it


This issue can be caused by any of the below possibilities. 1.- Computer AC / DC cable is bad not allowing the computer battery to charge.
2.- Battery is bad.
3.- Battery charger board is bad.

Solutions:
1.- Computer AC / DC cable is bad not allowing the computer battery to charge
Verify that the AC and or DC cable is not bad by testing the computer only with the power plug connected and the battery out of the laptop.
2.- Battery is bad
It is possible that if the power plug is good that the computer battery is bad. Leave the computer connected to the power with the battery connected in the computer for at least one hour; if the battery does not charge, consider having the battery and/or the laptop serviced or repaired.
If the computer and/or battery is not in warranty consider just replacing the battery as it is very likely that it is just a bad battery.
3.- Battery charger board is bad
If the battery has been replaced or an alternate battery from an alternate identical laptop does not work in the computer, it is likely that the power or charger board within the laptop is bad. It is recommended that the laptop be serviced or repaired.


This will fix your problem.
Don't forget to rate my help! :-)
Thank you for using FIXYA!
Pablo

Oct 14, 2008 | Computers & Internet

1 Answer

Battery problem...


This issue can be caused by any of the below possibilities. 1.- Computer AC / DC cable is bad not allowing the computer battery to charge.
2.- Battery is bad.
3.- Battery charger board is bad.

Solutions:
1.- Computer AC / DC cable is bad not allowing the computer battery to charge
Verify that the AC and or DC cable is not bad by testing the computer only with the power plug connected and the battery out of the laptop.
2.- Battery is bad
It is possible that if the power plug is good that the computer battery is bad. Leave the computer connected to the power with the battery connected in the computer for at least one hour; if the battery does not charge, consider having the battery and/or the laptop serviced or repaired.
If the computer and/or battery is not in warranty consider just replacing the battery as it is very likely that it is just a bad battery.
3.- Battery charger board is bad
If the battery has been replaced or an alternate battery from an alternate identical laptop does not work in the computer, it is likely that the power or charger board within the laptop is bad. It is recommended that the laptop be serviced or repaired.


This will fix your problem.
Don't forget to rate my help! :-)
Thank you for using FIXYA!
Pablo

Oct 14, 2008 | Dell Inspiron 6000 Notebook

2 Answers

BATTERY NOT PRESENT


If that is an old battery , it only means that the battery is already dead and needs a replacemenet, but if that battery is new make sure that the battery is charging if its not changing the prokblem can be the battery still....

Hope that helps...........

Sep 18, 2008 | Compaq NC8000 Notebook

6 Answers

Asus P4sgx-mx


Issue: No power or computer does not turn on.
Cause: No power from the computer can be caused by any of the below possibilities.
  1. Connections not connected properly.
  2. Third-party hardware.
  3. Bad power cable.
  4. Incorrect power supply.
  5. Bad battery.
  6. Bad power supply, power button, and/or power board or inverter.
Solution: Note: If the computer is turning on but is not (beeping) or giving any type of picture on the display. If you are uncertain if the computer is turning on or not, this can be easily checked by locating any fans in the computer or visible from the outside of the computer. If these fans are spinning, the computer is receiving power and this document may not apply to your issue. Connections not connected properly Verify that the power connection is connected properly to the wall and the back of the computer. If the connections appear to be connected properly, attempt to disconnect and reconnection both ends of the cable. If you have a power strip (surge protector) or switch used to turn everything on at once, temporarily disconnect the computer from that switch and connect that cable directly to the wall. This will help verify that the strip or switch is not bad. Verify that the outlet works by connecting a different component to that switch. Third-party hardware : (If )additional hardware has been recently added to the computer it is recommend that you temporarily disconnect that device or devices from the computer to verify they are not preventing your computer from turning on. Bad Power cable : Verify that the cable supplying your computer is not bad or damaged by using another power cable. If you have a standard crt modem this cable can be used in place of the computer power cable. If you have a portable computer or laptop, when the cables are plugged into the laptop you should see a power light or battery charge light. If this light is seen, this is a good indication that the power cable is good. Incorrect power supply If you are building your own computer or if the computer has never turned on since you purchased it, it is possible you are using a power supply that does not supply enough power and/or the incorrect type of power supply. Verify your power supply meets the requirements of your motherboard and processor. Bad battery If your computer is a laptop or portable computer that utilizes a battery for mobility it is possible that the battery may be causing your issue.
  • If your computer powers on when the cable is connected to the portable computer but not when it is disconnected, we recommend you purchase a new battery.
  • If your computer does not power on when the battery is connected and when the power cable / charger cable is connected, try removing the battery and seeing if the computer can power on with only the power cable connected. If no power is still received, skip to the final section.
Bad Power Supply, power button, and/or power board or inverter If, after following the above sections, your computer still receives no power, it is likely that a hardware component in the computer has failed. It is most likely that the power supply has failed. If you do not plan on replacing the power supply yourself or if you have a portable computer, we recommend having the computer serviced by your computer manufacturer or a local computer repair shop. If you have a desktop computer and plan on trying to repair the computer yourself, we recommend you replace the components in your computer in the below order.
  1. First open the computer and verify the power connections. You may also wish to consider disconnecting the main power cable and reconnecting the power cable to make sure it has not become loose. Also verify the power button cable is correctly connected to the Motherboard.
  2. Replace the power supply with a new power supply.
  3. Replace the motherboard.
Hope this helps ya/Please dont for get to Vote.Thank You

Jul 19, 2008 | ASUS P4SGX-MX Motherboard

1 Answer

LAPTOP /no power


It states you are not getting no power on your lap top computer :

No power or computer does not turn on Cause: No power from the computer can be caused by any of the below possibilities.
  1. Connections not connected properly.
  2. Third-party hardware.
  3. Bad power cable.
  4. Incorrect power supply.
  5. Bad battery.
  6. Bad power supply, power button, and/or power board or inverter.
Solution: Note: If the computer is turning on but is not posting (beeping) or giving any type of picture on the display, please see document CH000607. If you are uncertain if the computer is turning on or not, this can be easily checked by locating any fans in the computer or visible from the outside of the computer. If these fans are spinning, the computer is receiving power and this document may not apply to your issue. Connections not connected properly Verify that the power connection is connected properly to the wall and the back of the computer. If the connections appear to be connected properly, attempt to disconnect and reconnection both ends of the cable. If you have a power strip (surge protector) or switch used to turn everything on at once, temporarily disconnect the computer from that switch and connect that cable directly to the wall. This will help verify that the strip or switch is not bad. Verify that the outlet works by connecting a different component to that switch.
Third-party hardware If additional hardware has been recently added to the computer it is recommend that you temporarily disconnect that device or devices from the computer to verify they are not preventing your computer from turning on. Note: If the computer was working fine before you added the new hardware, removing the third-party hardware did not resolve the issue, and the computer is not beeping but is turning on, please see our POST troubleshooting document CH000607.
Bad Power cable Verify that the cable supplying your computer is not bad or damaged by using another power cable. If you have a standard CRT monitor, this cable can be used in place of the computer power cable. If you have a portable computer or laptop, when the cables are plugged into the laptop you should see a power light or battery charge light. If this light is seen, this is a good indication that the power cable is good.
Incorrect power supply If you are building your own computer or if the computer has never turned on since you purchased it, it is possible you are using a power supply that does not supply enough power and/or the incorrect type of power supply. Verify your power supply meets the requirements of your motherboard and processor.
Bad battery If your computer is a laptop or portable computer that utilizes a battery for mobility it is possible that the battery may be causing your issue.
  • If your computer powers on when the cable is connected to the portable computer but not when it is disconnected, we recommend you purchase a new battery.
  • If your computer does not power on when the battery is connected and when the power cable / charger cable is connected, try removing the battery and seeing if the computer can power on with only the power cable connected. If no power is still received, skip to the final section.
Bad Power Supply, power button, and/or power board or inverter If, after following the above sections, your computer still receives no power, it is likely that a hardware component in the computer has failed. It is most likely that the power supply has failed. If you do not plan on replacing the power supply yourself or if you have a portable computer, we recommend having the computer serviced by your computer manufacturer or a local computer repair shop. If you have a desktop computer and plan on trying to repair the computer yourself, we recommend you replace the components in your computer in the below order.
  1. First open the computer and verify the power connections. You may also wish to consider disconnecting the main power cable and reconnecting the power cable to make sure it has not become loose. Also verify the power button cable is correctly connected to the Motherboard.
  2. Replace the power supply with a new power supply.
  3. Replace the motherboard.
Good Luck,Please dont for get to Vote,Thank You

Jan 17, 2008 | Toshiba Satellite M40-S417TD Notebook

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