Question about HP OfficeJet 6210 All-In-One InkJet Printer

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HP officejet 6210-unable to run scan feature

I am having problems running the scan feature on an HP Officejet 6210. I reinstalled the software and have already tried to run imagezone on my Mac, but I am still receiving an error that it is not set up. "No scan options. You need to install or run device software for feature." Any suggestions?

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Pls folow this link step by step to get the resolution

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00503569

Posted on May 12, 2010

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My hp 6210 says in order to scan i need to install or run device software feature. This feature has worked in the past, but has not worked since I moved the printer. It is hooked up to my pc and the...


Before you do anything, i would suggest you to uninstall the complete printer's software and to reinstall it after running a registry cleaning (restart your system before you reinstall it).
If the problem still persists, please let me know. We'll need another measure.
Good luck.
Thanks for using FixYa.

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I would check the HP website for ny additional updates for the VISTA os.

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HP OfficeJet 6210- how to scan to Imac?


reinstall the software/drivers that came with the printer. if you cant find the disc, then click this link to download from hp.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421991&lc=en&cc=us&dlc=en&submit.y=7&submit.x=10&lang=en&cc=us

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reinstall printer drive use the software that came with printer

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Make sure you are logged in as Administrator when installing drivers, in order to write files in the system area.

RDO

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