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Hp Photosmart Premium Web Try starting scan from computer- Scan Problem

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: Scan error with HP Photosmart C4480

Link to your documentation:

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us〈=en&product=3418705&

Posted on Mar 05, 2009

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SOURCE: i dont know how to scan from my computer for my HP

firstly, you scan from the HP to your computer. there should be a scan button on the Hp, when pressed it should open a scanning utility on the pc if you have loaded the correct programs. It is possible you are missing a twain driver as this is the most common scan issue with inkjet style usb printers

Posted on Aug 05, 2009

  • 86 Answers

SOURCE: HP photosmart C5580 How scan to computer?

scanning through bluetooth is not possible bluetooth module only pairs the computer and printer and has link only to the basic driver of the computer so you can only print from it
if you want to scan you should connect te usb cable or use a wireless upgrade kit

Posted on Aug 10, 2009

efs_perpends
  • 1996 Answers

SOURCE: HP Photosmart C6380 says scan from computer?

This means you should open the HP software, whatever your version is called, and start the scan from your desktop instead of pushing buttons on the printer console.
Go to Start>All Programs>HP Solution Center.
See also articles here.
If you don't have the HP software installed, and you're using vista, see here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Aug 20, 2009

  • 49 Answers

SOURCE: HP Photosmart c7180 unable to scan since Windows 7 computer

go to following location and try to scan and tell me if it is scanning fine or same issue.

c:\program files\hp\digital imaging\bin in bin folder locate following files. /* in 64bit operating system inspite of program files look into programe files(x86).*/
1.> hpqscnvw
2.> hpqscnappi
3.> hpqdstcp.
4.> hpqgrpky.

double click on any of these it will start scanning.

Posted on Dec 20, 2009

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1 Answer

Installed my Hp Photosmart printer c309a to a Toshiba (Windows 7) I am able to print wirelessly. But when i try to scan -"to computer" the screen on the printer reads !! Scan Problem-try...


Hello,
Please install and run the below mentioned software to automatically diagnose and fix scanning issue:
HP Scan Diagnostic Utility
After installing this utility,
  1. Press the Power button to turn on the product, if it is not already on.
  2. From the Scanner column in the Scan Diagnostic Utility, select your HP product.
  3. Click Diagnose . The Scan Diagnostic Utility diagnoses various scanning problems, and then displays a list of results. The results display either when the tool detects an error, or when the tool completes the diagnosis and there are no errors.
    If this utility doesn't solve your issue, please revert back.

Sep 02, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

I keep getting this message every time I want to scan something to my computer. "Scan Problem: Try Starting scan from computer. Refer to documentation for details."


Go to printers and Faxes in Control Panel Right Click the Printer, Select Properties Select Ports from the top tabs and make sure "Enable Bi-Directional Support" is selected.
Also check the HP ImageZone software settings to make sure the computer knows what to do when you scan directly.
This message is usually caused because the printer can not talk to the PC or does not know what to do with the scan.
Regards GM

Apr 05, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

HP Photosmart Premium when I try to scan it says


Try this: first shut it off, second disconnect USB cable third unplug power cord from back of printer, fourth unplug power cord from wall (or power strip), wait 15 minutes. Then reconnect everything in reverse order and see if that solves it.

Jan 16, 2010 | HP PhotoSmart C4480 All-in-One Printer ...

2 Answers

HP photosmart C5580 How scan to computer?


scanning through bluetooth is not possible bluetooth module only pairs the computer and printer and has link only to the basic driver of the computer so you can only print from it
if you want to scan you should connect te usb cable or use a wireless upgrade kit

Aug 10, 2009 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

I dont know how to scan from my computer for my HP photosmart premium


firstly, you scan from the HP to your computer. there should be a scan button on the Hp, when pressed it should open a scanning utility on the pc if you have loaded the correct programs. It is possible you are missing a twain driver as this is the most common scan issue with inkjet style usb printers

Aug 04, 2009 | HP Photosmart Premium C309A All-In-One...

2 Answers

HP Photosmart will not Scan.


Hi,

Please click on the web link given below and download the scan diagnostic utility.


http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-45265-1&cc=us&lc=en&dlc=en&product=439488

If this does not fix the issue, please contact HP chat support, this support is free of cost.
Click on the web link given below.

http://welcome.hp.com/country/us/en/contact/chat_1.html

Have a great day!

Nov 15, 2007 | HP Photosmart 3210 Printer

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