Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

1 Answer

WD hard drive not opening

My elements hd has been perfect, now 5 months old, only 450 of 1TB memory full.

Regularily used with WD media player, and always properly 'removed' from computer and 'ejected' from player at transfers.

Today, upon reconnecting it to the computer it is recognised (but as local disc G, not as Elements) but will not function ..... cannot access at all.

I get a message that it requires formatting, which it clearly cannot need

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  • seamus_sally May 12, 2010

    Have uninstalled usb driver, restarted computer and the driver has auto-installed again.....

    ..... not solved, problem still the same!

  • seamus_sally May 12, 2010

    Have uninstalled the usb driver, restarted the computer and driver has auto-installed again....
    ...... not solved, problem still exactly the same.

    Also tried replacing usb cable, no go either!

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Something might have happened to the driver. You might need to reinstall it.

Posted on May 12, 2010

  • julie25sh May 13, 2010

    I'm admittedly a bit stumped here.
    1. How long have you had it?
    2. Did you get a CD with the drive?
    3. How did you try to uninstall it and reinstall it?
    4. After uninstalling it, did you reboot your computer with the drive "unplugged from the USB port?
    5. When you reinstalled it, did you leave the drive unplugged until it had been reinstalled?
    6. After you plugged it in AFTER reinstalling it, did you try rebooting it and/or asking Windows to search for New Drivers? If so, was your computer hooked up to the Internet at the time and was it set to update automatically?
    7. Did you try running it by disconnecting from the Internet and then shutting down your firewall? If you were using more than one firewall did you shut both down?
    8. Did you change versions of windows since you copied the first files?
    9. Have you tried it in your other USB ports?
    10. Which version of Windows are you using?
    11. Have you tried running Scandisk on it with the "attempt recovery of bad sectors" checked off?
    12. Have you run a virus checker on it?
    13. Have you tried it on the computer of someone who is running Windows 7? If so, what happened? (If it worked there, it might be a good idea to run a virus checker on it from that location).
    14. Did you install any other new devices or cards since the last time the drive worked properly?
    14. If all of those failed, I wonder if a technician could check it out with a partition repair program if you don't have one.

    Those are the things I would likely try. A good power bar also helps to protect your drives. I also shut my equipment down before thunderstorms because so many people have blown things that way. Hope there's still some hope for yours and that one of the above will solve your problem. Keep in touch. Good luck!



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