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How to release the 004 code error - Canon imageRUNNER 5000 Copier

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Hi,
This is a detected fault in the SSR

The Solid State Relay (SSR) has a short circuit, or the DC Controller is faulty.

The SSR is used to drive the heater circuit, and if a fault is detected, the copier is locked out for safety and fire prevention.

If you are not qualified, you should have a competent technician look at this.

Make sure you have fixed the fault before you think about resetting the error code.

After you have remedied the fault, and the device is safe, the error can be reset in Service Mode.

CAUTION
the error must be reset in Service Mode (COPIER>FUNCTION>CLEAR>ERR).

When you are sure it is properly repaired and safe, you can enter service mode by:

  1. Press user mode key (*) on the control panel,
  2. Press the 2 and 8 keys at the same time,
  3. Press the user mode key (*)
Be careful. Close observation will be required.


Posted on May 12, 2010

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