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Kenmore HE3 Dryer not drying clothes unless on high!

Acute Stated problem fixed; Dryer ran but had no heat. Happened on 3/27/08 fixed morning of 3/28/08. I replaced Thermal fuse. That was the malfunctioning part causing that problem.

Long term problem; Dryer has to be on high and run for 80 minutes to dry clothes. Cannot use any of the programmable cycles. Clothes don't dry at all when using that option or any heat setting other than high.

Trouble shooting attempts so far; Called Sears repairman three times unit was under warranty at time of calls. They did not resolve problem and said it was because the venting was to long. I did not believe but changed any way. I have checked to see if vent is clear. I have moved it based on sears repair man. It is now straight up 8 feet and out two ninety degree bends that is it . It is not the venting Sears. I have narrowed it down to the Thermistor part #8577274, or`Thermostat part # 3403140, or the sensor, radiant part # 338906. I am not a trained technician but thought this was logical approach.

I have given up on Sears repair they are very disappointing. Can you provide any starting point based on issue with unit. I have no clue! Also do you think it could be the control board? Let me know your thoughts. I would appreciate that very much.



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  • Anonymous Jul 08, 2008

    i have the same problem. the dryer is running the air is blowing but it is begins to get hot then stops...we checked all the vents, etc. I have called Sears and have a warranty but unreal- they said they cannot come until 17 days! We will see if they can fix it...I have made a copy of these problems and plan on giving it to the repairman so hopefully I won't have a similar situation



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Interesting issue, with the number of parts you providied id be willing to ri\ule out the thermistor #85777274(genarlly when this goes bad you get a fault code of some sorts}, and also the 3403140( youd get absolutly no heat if this part were bad.), and lastly the flame sensor is doubtful as well probly replaced 2 in my whirlpool career( the window may be dirty and need wiping but problably not that either. I honestly would have went with hthe sears guy as far ads the venting, its the number one issue with all dryeres. too long to dry = innadaquate vent . but being youve ruled that out as well. trust me an ew vent is woth the 30 dollar investrment you took.
id be willing to bet you have a bad set of valve coils(locatged ontop of the gas valve, easily replace for about 20 bucks. what ends to happen is that they fire just fine for the first 20 min or so of the cycle and then the get too hot/ overheat adn dont allow the flame to reignitre for the last portion of the drying period. untill the cool down enought to once again fire the flame.. part #279834
I woulda replaced them the second time out just to rule them out (if i was the sears guy) sure he had at least 6 sets on his truck ( i know I do)

Posted on Mar 29, 2008

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I have a similar issue. I was confused by this posting. Did the "Thermal Fuse" fix this issue, or did replacing the coils do the trick? Also, is the two coil part 279834 a valid repacement for the 694540 & 694539?

Posted on Jun 21, 2008


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