Question about Creative Labs Zen Touch MP3 Player

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Zen V plus

I am having a problem with my Zen player being reconized as pluged into my computer. I'm always getting an error could not load. I have windows xp professional ed. I heard there have been problems like this; so I loaded sp2 from the microsoft website, but it still does not work. I restarted the computer and everything. I am at a lost of what to try next.

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  • Andon Apr 14, 2008

    i bought 2 x zen players and loaded the install disks on our two identical laptops. one laptop recognises both zen on connection the other recognises only one zen. the only way to view the files and load the files onto the unrecognised connected zen was to just go through the computers' file system as one would a cd/dvd. i am at a loss as to why one of the zens isnt recognised by only one computer!!

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Why aren't the drivers for the device on the disc that comes with them? i have 4 1g zen players and my computer recognized one at first then never again. uninstalled everything and tried again on new ones. nothing. it would be nice if creative zen really wanted to support their customers. i see i'm not the only person having this problem. i'm so frustrated that i'm sorry i ever bought the product

Posted on Apr 15, 2008

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Have you installed any drivers for tghe device?

Posted on Apr 14, 2008

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