I am having a problem with my Zen player being reconized as pluged into my computer. I'm always getting an error could not load. I have windows xp professional ed. I heard there have been problems like this; so I loaded sp2 from the microsoft website, but it still does not work. I restarted the computer and everything. I am at a lost of what to try next.
Why aren't the drivers for the device on the disc that comes with them? i have 4 1g zen players and my computer recognized one at first then never again. uninstalled everything and tried again on new ones. nothing. it would be nice if creative zen really wanted to support their customers. i see i'm not the only person having this problem. i'm so frustrated that i'm sorry i ever bought the product
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My Creative Zen V Plus wasn't recognised by my PC, then it wouldn't even switch on.
Following the solution of another
similar problem on here I fixed it. Connect your Zen via USB to your
computer and press the reset button. Should spring to life and start
re-building your library. I am as I type adding new tracks to mine :))
I ended up going into the recovery mode by pressing the play button and power,,, release the play. It displays the option of Reformmatting and or Reloading O/S. When you do this the computer USB didn't recognize the device. I found that if you use the creative zen recovery tool you can depress the devices return button which allows the software to recognize zen. The recovery tool promted firmware load,, load was successful. For some reason the player went dead after that but this morning I disconnected and reloaded songs. I thought this a.m. I was going to be back to square one but apparently I was tired from the struggle.
Try this: disconnect the player from the computer, turn it off,
hold in the volume + button, and reconnect the player to the computer
while holding the volume + button in. Keep holding the volume + button
for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says
Found New Hardware Wizard.
unplug it altogether! put a pin in the reset hole, but dont worry this will only take everything off and then put it back on again. everything WILL be on the zen player still... Wait for it to load media library, which is stored on the computer. Plug it back in. It shoud work! If it doesnt do it again. And again... and again...
if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.