Question about Dell Dimension 4600 PC Desktop

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E-mail with attachments freezing

My Windows XP desktop has Internet explorer 7. Frequently (but not always) when I try to open an attachment in an e-mail (hotmail, aol, etc.), the attachment does not open, the session of Internet explorer freezes and I have to end the program using task master (ctrl-alt-del). I have a laptop with IE6 that does not have this problem. Is IE7 the problem? Short of uninstalling it and installing IE6, is there an easier fix? Many thanks for taking the time. r/James

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Yes, internet explorer has many glitches, unfortunately, Go to www.dell.com
Top right type in Internet Explorer 7
It will bring you to the next page
"Internet Explorer Troubleshooting"
You can click on any of the Issues there
The second down has an articles about emails.

This should help you. Could you please rate this article. Thanks!

Posted on Mar 28, 2008

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Goto windows update, and make sure you have the latest version of Microsoft .net framework.. (also any other service packs for ie7 that you don't have, along with security updates)

Most of those sites use the .net platform, and that may cause issues if it is not up to date.

Other then that, you might try to re-install IE7, or, revert back to Ie6

Posted on Mar 28, 2008

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