I have a 4 year old pink dyson that I've loved until recently. It's always been easy to unclog when it wasen't picking up-now it seems maybe a seal problem has occured. The suction is making a funny noise...
Thanks for your response.First: (This is most likely as you say the suction is making a funny noise.) The DC07 has a short length of clear plastic hose on the underside of the machine. Check this very carefully for splits (pull it off from the motor end and then unscrew it from the brush-roll end). Even the smallest split can cause serious loss of suction. If you find a split it's best, and inexpensive, to replace the hose rather than try to repair it.
Next: (Less likely.) Most, but not all, models of the DC07 have a "brush control system" operated by a knob on the right side of the base. This knob has two positions: "bare floors" (or "off") and "carpet" (or "auto"). The roller will turn only when the knob is on "carpet", and even then only when the handle is tilted back (with the base still flat on the floor). Dust pick-up will bee poor if the brush-roll has stopped working. The problem is that this system uses two belts, only one of which is easy to see. If you're sure that the control knob is in the correct position, but the roller doesn't turn when the machine is on and the handle is lowered, then most likely one of the belts is broken (one belt goes from the motor to the clutch mechanism behind the control knob, the other from the clutch to the brush-roll). It's also possible that the clutch itself has failed.
Belt/clutch replacement on this model is not for the faint-hearted! To see what's involved, you can go to www.dysonmedic.com then scroll to the bottom of the page and click on "DC07 clutch replacement". At least you will see how to remove the clutch cover so you can check on the other belt and confirm if this is the problem or not. Then you have to decide who is to do the job! But, with any luck, you will find that it's that little plastic hose that's the problem anyway... and don't listen to the Oreck salesman!
I value your feedback, so please remember to rate this response. Good luck!
Jan 20, 2010 |