Question about Garmin Nuvi 350 Car GPS Receiver
I can help you figure out what is happening with Garmin and your Nuvi.
First things first, Garmin customer service techs are typically very friendly and very good at what they do. Chances are almost certain that if you get a tech or supervisor on the phone, he or she can not only make certain you can download what you've paid for, they are known for shipping you a free dvd and resetting your satellite acquisition date.
This is the contact info for North America.
Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time (closed holidays)
US Toll Free: 1-800-800-1020
Secondly, the message you got on the website about the product being registered already _may_ be bogus & I encourage you to try again, making certain you are entering the correct number. The reason I say that is because many people enter one of the other numbers on their Nuvi thinking it is the correct number, when it is actually some other reference number. The registration website does not actually tell you if you've entered an incorrect number - the 'already registered' message does not mean the nuvi has already been registered!
For the Nuvi 255 the number you need is on the bottom of the unit, inside an outlined box (remove mounting bracket to view). On some nuvis the serial number is extremely small and hard to see. It's directly above the electronic connection on the bottom of the unit.
If retrying the number doesn' t help, I recommend getting someone on the phone to work it out.
I hope that helps.
Posted on May 12, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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