Question about Disney Princess TV/DVD Combo

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Unable to get some NR movies to play even though I have unblocked NR material

My daughter's TV/DVD combo will not play some of her NR movies. I get a screen saying that because of the parental controls setup, the movie is not allowed to be played. I went back in and followed the manual's instructions on how to unblock certain ratings and the movies still won't play. (They are Barbie movies.) But, her Dora DVDs, which are also NR, play with no problem. I have tried three different phone numbers and websites to find a solution, but to no avail. Please help!

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  • miss007 Sep 27, 2008

    I have the same problem we lost the manuel and do not have the 4 diget password are they the same on all tv's? Next my daughter got the Barbie Diamond castle and it will not play it!!!! I need the 4 diget code and how to remove rated movies!

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The parental code is :
1,2,3,4
When the parental block comes up hit play, then type in the code and hit play again.  It should be all set.  

Posted on Oct 21, 2008

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