Question about HP DeskJet 920c InkJet Printer
Please refer below for detailed troubleshooting of the specific condition:
PRINT CARTRIDGE light RESUME light POWER light Blinking Off On Problem
The printer top cover is open, or there may be something wrong with the print cartridge.
Posted on Jun 18, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
"All lights blinking and printer not responding" is
indicative of serious ink cartridge issue. Usually when this happens the
printer fails to goes through the motions of the printing process, kind of
stands still with indicator lights just blinking away. This could be as a
result of either of these scenarios.
cartridge has developed incompatibility or is
The Solution is to try an older/another cartridge (doesn't matter if ink
is finished. You must replace cartridge one at a time). If lights stop blinking
it confirms that your cartridge has become incompatible or developed
incompatibility. Also if your printer is the type that can work with only one
cartridge, remove one after the other (closing back the lid/cover) to determine
which in the set (black or color) has become incompatible. At the instance the
incompatible one is removed and you close the lid, the blinking will stop (for
printers that can print with one ink cartridge only). Just replace the
incompatible one and start printing again. In most cases the issue is always
with one cartridge. But if both are affected, you have to replace both. Because
of this type of problem, always keep used cartridges somewhere safe; they come
in handy for this type of troubleshooting.
The electronic panel on the cartridge that makes contact with the
cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the
cartridge with copper "dots".
Cartridge electronic panel is dirty
Solution is to try to clean this panel with a piece of folded tissue paper
soaked in a bit of methylated spirit. Also try to clean the area in the
cartridge carrier/holder that makes contact with the cartridge's electronic
panel (Usually this is more difficult). If you cannot reach it with your
fingers, use a stick or something with tissue wrapped around it. Allow to dry
well and return the cartridges, close the cover. The blinking should stop if
the electronic panel is the issue. Once the blinking stops the printer will
Good luck & God bless!
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