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It appears that you have supplied the ice bin model number and not the ice maker numbers. Please double check your unit and see if you can locate those numbers.
Have a look at the side of the evaporator; there is a probe (thermistor) attached to it that tells the control board when to initiate the harvest cycle. make sure it's clean and attached properly and doesn't need replacing. If hitting the float switch initiates the harvest cycle it sounds like you have a blocked/ scaled water tube or switch housing. take off the bottom of the switch assembly (black rubber bit) and clean through to the water chamber. run a cycle of descaler before trying again.
Is it making ice? Frost on this line is not that uncommon as it is colder than the air around it. Make sure you have good water flow over the evap plates. machine may just need a good chemical cleaning.
A few simple things to check is the condenser for dust. Blow it out. If their is a water filter going into the unit change it. Get some ice machine cleaner and follow directions. Do these things before calling anyone out.
make a few quick checks. If there are water filters on the system, be sure they are not restricked. Could be clogged. Next, check the bin stat. It usually is mounted in the ice bin. If it breaks or goes bad, it shuts down the machine. Start there and let me know if I can be of any further help.
Try Rick and Restaurant Parts and More. I get all my Hoshi parts from him. Make sure you have model and serial numbers as he verifies information to help minimize errors. Very reasonable and dealer pricing. 1-888-814-1110
Remove the cover where the persons finger is and check to make sure that it is not covered with ice. Sounds like your machine iced oup and you will need to clean the coils and possibly replace the thermostat
km-450mwb hoshizaki problem is machine strate is ok but to long time ice making , not dropping, two beeps every three seconds what problem i don't no pleas help mi
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