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Lens won't open on power up - Olympus D-595 Zoom Digital Camera

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on May 12, 2010

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My olympus tg 310 is stuck with the lens open and won't come on at all even when a fresh battery is installed


If the camera is within warranty, return it to where you bought it. Common fault with a few different brands, to do with a lens open sensor within the lens assembly itself. Maybe allow the camera to dischage without the battery for a few hours and see does it power on with a new battery. Also chack the battery, if it has bubbled it a dud, and check the battery contacts within the battery compartment.

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I have an Olympus stylus 720 SW, when I turn it on the lens cover either won't open or opens only partly.


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When camera is turned on the lens won't open, message comes up lens error will shut down automatically


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If dropped (particularly if the lens was open) the lens drive mechanism might well have suffered damage.
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Camera lens cover won't open when you turn the camera on. Says "power off then on" but still stuck


This kind of problem occurs if camera dropped on floor that broke lens mechanism OR lens mechanism got dust particles that make it stuck.
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Panasonic Lumix DMC-TZ3 Lens Won´t Open


This is a common problem with TZ3s. Power the camera on, then puff a little graphite onto the lens cover and coax it open with a tooth pic. Do this, powering the camera on/off till lens opens normally. Add little more graphite if necessary, but sparingly.

Graphite is used because it is extremely slippery, but will not attract dust like an oil will. At the same time, it is black! so you don't want to use anymore than absolutely necessary make lens work. Even then, check to be sure lens itself is clean after, and wipe carefully with an Eyeglass lens cloth only if necessary.

Another option in to remove the lens cover altogether by just pulling the leafs out of the camera. Another option is to sell your working but lens cover problem to a repairman on ebay, and buy a good TZ3 or TZ5 on ebay used, refurbished or new. Good prices if you bide your time.

Don't put in your best bid to the very last minute of the auction. In the mean time, put a camera you are interested in on your MyEbay Watch list and set a reminder alarm on your cell phone about 5 minutes before the auction is to close, then if the price is still good, enter your best bid 30 seconds before the end of the auction. Refresh the auction page on your PC to keep track of the bidding right up to the last 30 minutes so you can see the last remain bid and if it is worth outbidding on this camera. Again, if you are not in a hurry and bide your time, you can get a great buy. There are plenty of these cameras sold every day.

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Lens is stuckpartly open power button does nothing-won,t turn off


mine has done this and I have grabbing the lens and pulling it out at the same time as I turn it on. It is a pain but it now works

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