Question about HP OfficeJet 6110 All-In-One InkJet Printer

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The unit won't turn on becuse of a scanner error. The direction is to turn the printer off, then on again. Makes a clicking noise for about a minute until the error message. Any ideas?

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Please perform the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00787271&cc=uk&lc=en&dlc=en&product=79477

:) Dr Tony

Posted on May 12, 2010

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If this does not resolve the problem it is likely that you would need to replace the scanner mechanism.

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I Have A HP Laserjet 2820 on power up went through to scanner bulb warming up then made a clicking noise comming from scanner unit it was trying to escape the case. if this is the same as yours the problem is that the scanner unit can't find the home position strip mounted betweent the gray case wide piece right hand side as you look down on scanner unit with lid up & the top of the scanner glass inside the scanner unit to get to it you must remove top section of the scanner unit & cleean underside of scanner glass please E-mail me if you want full instruction.

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Your scanner glass is get dirty and all scanners make a self diagnostic program when we turn on the printers.
At this point, you will hear a little noise from the scanner carriage lamp, witch is doing self calibrating. In this calibrating time the scanner unit "read" the white and the black levels, and the white (in your case) is not white, is quite gray because is dirty.



The solution is a very simple, but require much skill.

You must disassembly the scanner unit, remove any screw you see (you need an no. 2 phillips screwdriver) and very gently remove the upper side (with glass) from the rest of scanner unit. Please note that is several plastic fasteners to be disposed.

after you remove the glass (with a plastic frame) you get a small tissue of cotton and soaking with an windows cleaner solutions. Gently clean the BOTH surfaces of scanner glass.

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Beware to the glass, it has only 3 mm thickness. Don't broke!

Like I sad: simple problem, but require much skill. If you think is to difficult for you, please go to the service.

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