Question about Brother MFC-3360C All-In-One InkJet Printer

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My Brother MFC-3360C has worked perfectly until I recently moved it to dust under it. I put everything back the way it was but it will not connect to my pc. I even tried new USB cord and direct connection to PC instead of going through a USB multi-port...What might have happened and is there a fix...Thank you in advance.

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  • 240 Answers

Hello,
First I will have to recommend that you leave the unit connected directly into your computer rather then through the USB hub.
You will also want to reset the printer.
1. Turn the power off by unplugging the cable. 2. Hold down the Menu button 3. Plug the power back in while holding menu 4 You should see "maintenance" on the screen; if you do not repeat steps 1-3. 5. Press 0 1 6. Once you return to Maintenance, press 9 9
If this still does not work you will want to uninstall and reinstall the software.
Thanks,
Pat

Posted on May 12, 2010

Testimonial: "that worked, thx"

  • cornell lgc Jan 21, 2013

    thx, that worked

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