Question about Brother IntelliFAX 2800 Laser Fax

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When I receive faxes and/or try to copy something, the document comes out almost completely black. Is there anything I can do to correct this? If anyone has any suggestions, I would really appreciate it! Thank you.

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Everytime I copy from the adf top feeder, I get a black line running down the copy. I've cleaned, reset, etc., and I sitll get the black line every time. Help!!!???



CClean The MX882 ADF (Automatic Document Feeder)

Be sure to turn off the power and unplug the power cord before cleaning the machine.


  • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.



  • The machine cannot send or receive faxes when the power is turned off.



  • If you unplug the power cord, all the faxes stored in the machine's memory will be deleted.


    Print the necessary faxes or save them to the memory card/USB flash drive before unplugging the power cord.


  1. Open the Document Tray.


    t_ma_022.jpg



  2. Open the Document Feeder Cover.


    t_ma_033.jpg



  3. With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A).


    t_ma_044.jpg



  4. After wiping, close the Document Feeder Cover by pushing it until it clicks into place.



  5. Close the Document Tray. speed printer service


    http://www.smoothprinterservice.com/

Dec 18, 2012 | Canon MX882 All-In-One InkJet Printer

1 Answer

Receiving faxes alright, people receiving faxes from us are getting an all black page


Your document scanner has died. Meaning that the row of LED's that light up to scan the documents you are trying to fax are not lighting up. The result is a scanned document that is read as all black. Make a copy....you will get a black sheet because the same process is used to scan the document when making copies.
It might be time for a new fax machine as these machines have become so cheap to buy new that I doubt you could get this machine repaired for what you can just buy a new one for.
Good Luck and Thank You for using Fixya.

Sep 24, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black strip in documents when I send a fax


If you lift up the top, like you are clearing a jammed original, you should see a piece of glass across the machine. Look for something on the glass, usually white-out, and clean it. Test by making a copy. If copy is ok, then you fixed the problem.

Jul 12, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can't fax or copy on brother mfc3240c machine


Sounds like you may have a small obstruction in the scanner feed. This would inhibit making copies and sending faxes. Lift this section up slightly to inspect for small pieces of paper or dust. Blowing it out with compressed air would also be a good idea.

Aug 20, 2009 | Office Equipment & Supplies

1 Answer

My brother fax machine - only receives black pages


do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Jul 14, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Out going fax is coming black


FIRST test copying. if the copy come out completely black, then the exposure or scanner lamp or contact image sensor is dead,not lighting on. Now if the copy has black only black lines on it,then you can clean the place where the document passes thru where the light of the exposure lamp projects unto the text of the document being scan,which is the small glass on the left side of the platen glass when you open the auto document feeder.NOTE: Lay your document on top of the platen glass & make copy if the copy come out clean as you needed it,then the lamp is O.K. Then the small glass just need to be clean. If the copy is completely "BLACK", then the lamp is dead, or the circuit that control it. In thus case then you need a technician to do it

Jul 14, 2009 | Panasonic KX-MB781 All-In-One Laser...

1 Answer

When sending a fax on our Brother Fax-4100 the person on receiving end of the fax says it comes across totally black What is the problem??


If you make a copie. on your fax.

That is the same quality that you are sending over the phone line.

If the copie is total black

lift the document feeder see if there is anything on your optical glass.

But my experience tells me that the lamp has gone out also know en as the scanner asm.

let us know what hapens

Apr 08, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Fax problem


Something is blocking part of your scanner light, or scanner light may be bad. Check if the scanner light comes on, and check inside the original feeder and machine for a scrap of paper blocking the scanner light to the imaging drum.

Nov 26, 2008 | Brother IntelliFax-2820 Laser Fax

5 Answers

Stripe on receiving fax Brother MFC 7820N


I had the same problem, and I just fixed it.  It was a tiny little black dot which was stuck to the glass where the document feeder passes the paper to.  First you need to figure out where the line is on paper with respect to the paper, and just carefully run your finger on the glass to see if there is something on the glass.  I removed it, cleaned the glass, and anything which I run through the document feeder is now fine.  Hope this helps.

Aug 15, 2008 | Brother MFC-7820N Printer

1 Answer

Fax received is all black


try and make a copy how does it come out? if black the poblem is most likely the thin strip of glass, it's either dirty or not working

Dec 12, 2007 | Brother IntelliFAX 2800 Laser Fax

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