Question about Insignia 42" LCD Flat-Panel HDTV

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The sound just turned off on my insignia LCD tv. its not on mute and its not the cable box because it works with a different tv

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Controls Don't Work

I have this EXACT SAME problem with my Insignia 26" LCD TV. I was three weeks out of warranty when it happened and Insignia wouldn't do anything to help me. I brought it to three repair shops and each repairman said that they couldn't guarantee they could fix it even IF they got the right parts. Anyhow, the TV repairman had it for three months (getting parts shipped from Asia, repair time, etc.) and he couldn't fix it. He also told me that tons of other people have the issue and that Insignia is replacing their TVs under warranty. So, if your TV is still under warranty, call Insignia. You just have to pay for shipping and shipping insurance. Hope this helps!

Posted on May 18, 2007

  • 1 Answer

SOURCE: Insignia Flat Screen TV - no cable signal

Hi, need some help here. I have a flat screen tv that will not go on. Its not even 2 years old. Yet I had to keep trying the wall outlet to get it to turn on. Now it won't go on at all. The tv light use to be blue when it was on. Now its pink? Should I ask santa for another, or can this be repaired without too much fuss/cost? Thanks!!!!

Posted on Dec 10, 2007

  • 1 Answer

SOURCE: No sound on my 32'' Insignia LCD HDTV

Hey everyone I had the same problem ran across a post that said a full channel scan fixed the problem. It fixed my problem!!! I seen like frequence scans on my TV while it was scanning and sure enough, fixed all my problems!!!

I had no sound on some channels, no color on other and some were just fine. Now every channel is fixed!! My TV is a Insignia LCD I think its 15".

Good luck
Jennifer

Posted on Aug 22, 2008

  • 1 Answer

SOURCE: No sound on my 32'' Insignia LCD HDTV

I have a question? Do you move your Television frequently, OR do you unplug it frequently when it's not in use? I have found that doing either or both of those things can bring on problems, especially audio problems.

I've had the disappearing sound problem twice with my Element FLX-2610. This latest time I was stumped because the full scan didn't resolve the problem. And of course, the sparse manual that comes with the TV contains no troubleshooting advice at all.

But I did find a suggestion on another sveral other sites: Reset the TV. You might have a small reset button (like you would find on a DSL modem) somewhere on your TV but there is a manual way to do it two. Whichever way you do, MAKE SURE to disconnect every single device (yep, it's a pain) and UNPLUG the TV before doing this.

To reset with a reset button, disconnect devices and unplug the TV. Depress the reset button for 5 seconds. Reconnect devices, then plug in the TV.

Manual Procedure:
Disconnect all devices
Unplug the Television
Using the on/off button on the Television (NOT on the remote), depress and hold the button for 5 seconds.
Reconnect the devices, then plug in the TV.

Unless something has shorted out or burned up inside, this resetting, as a last resort, should fix the audio problem. Worked like a charm for me!

Good Luck!
Nena

Posted on Nov 23, 2008

  • 57 Answers

SOURCE: Insignia TV no audio on non HD channels via HDMI cable.

have you tried to change the audio settings to HDMI on tv? when u have HDMI hookd up u have to change the audio to HDMI also

Posted on May 31, 2009

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My sound is done on the TV- it was working fine last evening and today the sound has disappeared - i may have hit a wrong button- but not the mute one- i checked that alread


Did you unplug for any reason? I unplugged cable box and tv due to lightening and lost my sound when I plugged back in...had to go into the cable box menu under audio and set my output to "Stereo" instead of "TV Speakers"...frustrating, I know!

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Sound only works with HD, not SD


Check the setup menus of the Insignia TV, as most sets have an advanced setting hidden deep in the setup menu to use the HDMI cable for sound - OR- use component RCA inputs for sound. My Philips TV has this.

It's odd that this only shows up for SD content...I would see if there is a firmware update available for that from the manufacturer. The one thing that you see lots of firmware fixes for are HDMI issues.

Oct 16, 2009 | Televison & Video

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Insignia TV no audio on non HD channels via HDMI cable.


have you tried to change the audio settings to HDMI on tv? when u have HDMI hookd up u have to change the audio to HDMI also

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1 Answer

My insignia 37 inch tv


Press menu and use the up or down arrows to find the audio section adjustments. Press the right arrow and again use the up and down arrows to find tv speakers, Press the right arrow to either turn on tv speaker or turn them off ( This is used only if you are using the output signal from you tv in to you stereo input to have surround sound.) Turn them on to listen to sound from the television speakers only. If this does not solve your problem, Press the mute button on you remote control to release the mute function. If all this does not work the telephone number for Insignia is 1-877-467-4289. Talk to them about you problem and see if your television needs some type of service to restore the sound. Hope This helps you with your problem.

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Hissing sound from a Panasonic old TV...Sound and picture are OK. The hissing sound even continues when the MUTE on the Box is ON. The hissing only stops when the MUTE on the TV is ON. I am using the...


If you disconnect or power off the converter box does the hiss go away?
If you connect a VCR or DVD player does it still have the hiss? We
need to isolate what source is causing the hiss if it is from the set or
if it is from the converter box.
When you turn the volume control down on the set, does the hiss
reduce in level? If mute stops it, it should reduce in level as you
turn the volume down. Then turn up the sound level control on
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level from the programming that may cure it.
I am not familiar with the converter box you are using. Are you using
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1 Answer

No sound on my 32'' Insignia LCD HDTV


Try to unplug the tv for a few seconds and then plug it back in again.

Jan 28, 2009 | Insignia LCDTV26 26 in. Television

1 Answer

No sound on my 32'' Insignia LCD HDTV


you might try checking the sap (secondary audio programming) option in your tv if it has one make sure it is turned off. if it is off or does not have that option you will most likely have to take it to a repair shop. i would not try to fix it my self as you will do more harm than good.

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3 Answers

No sound on NON HD channels


I had the exact same problem on a brand new Insignia 26 " LCD with DVD. Comcast tech was able to fix it by changing the Comcast box diagnostics. Here is what he did. Using the Comcast remote with the TV on - press power, cable, menu in that order. A comcast diagnostic srceen will appear. Select Additional HDMI options, then audio options. Change the audio options to L-PCM. Press power again to exit the diagnostics. That will fix it and you get to use the HDMI cable.

Jun 26, 2008 | Insignia LCDTV26 26 in. Television

2 Answers

Controls Don't Work


I have the same problem as the rest of everyone, too bad Insignia hasn't issued any help anyone that owns their TV over one year. I guess they don't make TV's to last more than 1 year anymore for your $$. I couldn't believe Best Buy continues to sell this disposable HD LCD flat screen when I saw them on the shelf still today.
Anyways, if someone find out that the cost is reasonble to fix this, please relay, thanks "burnt" consumer

Apr 28, 2007 | Insignia LCDTV26 26 in. Television

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