Question about Creative Labs ZEN V Plus MP3 Player

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My daughter creative zen mp3 player froze on her when she went to reset the player the button went into the player now nothing works any idea's

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  • Dave MacPhee
    Dave MacPhee May 11, 2010

    Can you still see the reset button in the device? (it may just be pushed in too far and under the case)

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How do you get into the case to see the reset button we have had the bottom half of the front off but we could not see it as there is a green case over the insides.

Posted on Mar 29, 2008

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Won't turn on


I had a similar problem with my Creative Zen V+ (8Mb) when the battery went. What worked for me might work for you:

- Plug it in and leave it on charge for a couple of days.
- Reset
- Power on.

The key thing seemed to be to get power in before trying to get it up and running.


I have used this tactic the other way around when it froze - leave it to power down for a couple of days, then recharge, then reset and power up.

So far, the Zen V+ has proved extremely resilient!

May 28, 2009 | Creative Labs ZEN V Plus MP3 Player

5 Answers

My zen froze!


Don't worry, it can be after first connection with computer. Just wait about one day till it's battery will be empty and then charge battery and turn on your mp3. :) 

Jan 02, 2009 | Creative Labs Zen Touch MP3 Player

2 Answers

My ZEN Mozaic just froze on a song what do i do


Try reseting the ZEN. There should be a tiny reset button on the bottom left side, you might have to use a staple or paperclip or pencil tip to reach the button. Your music, pictures, and videos should all still be able to work. If this doesn't work I don't know what to do.

Dec 30, 2008 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative Zen V


There is a very tiny reset hole on the left side...stick a pin in the hole to reset the player.

Sep 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v mp3 creative


this happens to mine alot. you have to reset the player. get a pin and look for the small reset button on the player. hope this helps.

Aug 05, 2008 | Creative Labs Zen Digital Media Player

3 Answers

Creative Zen Touch stuck in "recovery mode"


Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

Jun 30, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

My zen. it's frozen.


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Jan 22, 2008 | Creative Labs Zen Micro MP3 Player

2 Answers

Creative Zen froze


Try the reset. Poke a paper clip in the hole up by the headphone jack.

Nov 25, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

My Zen V Plus


It happened to me too. Reinstall the software (Creative media explorer e.t.c.)

Sep 05, 2007 | Creative Labs ZEN V Plus MP3 Player

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