Question about Microsoft Xbox 360 Console

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Doesnt read disk

Wenever i turn my xbox on and put the game in, it says 'reading' for about 3 seconds, then it emidiately says 'open tray' i kept trying it but it never worked. any ideas?

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That usually means your laser lens needs to be cleaned or replaced. Try cleaning it with a laser lens cleaning disk that you can find at Walmart. Make sure its the one you can use for video games. If that doesn't work check to see if it is still under warranty. If it is send it back to Microsoft for them to fix it.

Posted on May 11, 2010

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What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

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Hi, i have an xbox 360 and when i put a game in to play it it doesnt play the game it just says open tray?? what can i do? it doesnt even want to play cds or dvds ??


I am sorry to tell you, but this occurs only when you have a faulty disk laser (the laser that is used to read the disks and play games).  Because the laser is broken, it can't read disks, and because it can't read disks, it can't tell whether or not you have even inserted a disk into the console, which is why it just says "Open Tray."  There are probably two possibilities as to what is wrong with the laser. 
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Honestly, there is no way to check which one you are currently experiencing unless you would like to void your warranty by opening up the console. Watch the tutorial to do that here:http://www.youtube.com/watch?v=Dtm7V4NotgA
If you do not want to void your warranty (if you still have one), you can just call up Microsoft and ask for repairs to be done on your console. Here is their number: 800-469-9269.
If this helped you, please give me a thumbs up! I get cookies if you do! :)

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My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


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open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

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This is normal behavior for it not being able to read the disk. A very common reason of not being able to read the disk is a dirty lens.

Buy a cheap cd cleaner, looks like a cd with brushes on it.

OR

My preferred method is to use a can of compressed air and blow the dust off the lens while the tray is open and power unplugged.

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You will need your dvd drive replaced. We can do this for you.
www.videogamerepairservice.com

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xbox is not on the top of my list as being a good, reliable gaming system.

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