Question about Acer Aspire 6930-6082 Notebook PC

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Acer Laptop Screen Flickers & Jumps

I have an Acer Aspire 6930 laptop. It is less than a year old and still under warranty.
It has been flickering for the past week. I keep calling your support people, but they are no help.
When it flickers, it looks like an old tv screen that is getting back reception. There might be even horizontal lines that show up in the upper right or left corners at times. This flickering can occur on any page at any time, but it doesn't do it all of the time. I can be surfing the internet, it will flicker. It will just be sitting in the living room and we'll see it flicker. The start pages when logging in and out flicker...the screen saver flickers.
It can be on battery or on AC adapter. Connected to the Internet or not.
I tried to get pictures using the Print Screen button when it was flickering and then pasted it onto MS looked like what my screen would/should be without the flickering. Not helpful doing that...
I took it to a computer repair shop thinking it would flicker and they'd be like..its XXX. Only, it didn't flicker the entire time they had it on. Like I said, it can flicker sometimes and not others.
I have called Acer service hot lines and have not found it helpful. I am sorry to say I was unsatisfied because it felt like they were reading out of a book on what to do, what trouble shooting steps to take and not really answering any questions on what might be wrong...or what things might be contributing to the problem based on what I said. Like, today they wanted me to mess with the battery power options when I told them that it happens when it is plugged in as well as when it runs off of battery, so I don't see the connection and that didn't help...
I don't know what else to do...:(

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Please connect the laptop to an external monitor. If no flickering on monitor screen, from my previous experience, this is more likely loose connection of video cable connected to the LCD. So talk to Acer support again and require the replacement of LCD.


Posted on May 11, 2010

  • Johnvee May 23, 2011

    I also have an acer 6930, and when the laptop heats up the screen starts to produce the same symptoms. I had a screen replacement a week ago and that dit not solve the problem. However i have been reading about 'floating' video cards. Maybe its something like that.


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