How to access the fax log on 6310 HP all in one

Hi,

You can give it a try, hopefully the printer should be able to print the fax log if it hasn't erased it.

Press Setup Button on printer front panel
Scroll to Print Report - Press OK
Scroll to Fax Log - Press OK

Check the fax that you had received on the date and press ok or it may print the fax log present in the printer.

Regards,
Shawn



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Hi,

Turn off the printer.
Open the rear access door.
You need the clean the rubber rollers with lint free cloth. There could be dust particles stuck on the rollers. Cleaning it with lint free cloth ( clean upwards exactly like the rollers roll after picking up the paper )
Close the rear access door firmly.
Check if the error message goes off.

If you still find the error message, follow the steps below :

Disconnect the power cord from back of the printer ( while the printer is powered on )
While holding the # and 6 key on keyboard, connect the cord back.
The printer will go through alignment process. Complete the alignment.
*Note : Doing this reset, you will loose any fax logs or settings set on printer

The printer should work fine. If the issue does not resolve, it could be hardware issue.


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* Press Setup menu (setup button) on the printer.

* Go to the second option print Report.

* Select the 6th option Fax log. Press Ok.

* The fax log will print now.

Verify the result.

:) Dr Tony

This "Fax header" information can be changed on the OfficeJet 6310 control panel:

1) Press the <Setup> button
2) Press 4, then press 1
3) Enter your personal or company name
4) Enter your fax number

You may have to use the numeric keypad to enter letters. The number of presses of the key changes the letter.

I hope this helps!

HP Officejet 6310 all in one will not send fax

visit the following link to obtain the manual for your All-in-One. Hope this helps!

http://www.retrevo.com/support/HP-6310-Multifunction-Printers-manual/id/260dj484/t/2/

this is a hardware issue..connect the printer to the wall outlet..and then try to make a copy..if its still the same then machine should be replaced..reason is scanner blub is gone bad..

Hi

when you installed did you get the fax setup wizard during the installation. If not, you can get it by opening hp solution center-> settings-> fax settings-> fax setup wizard.
You can have the HP solution center icon in the desktop or try with hp Director.

if not you can look at the
hard-copy user guide walks you through all the setup variations, depending on what type of line you have, what components (answering machine, for example), and how you want to handle incoming calls and faxes.

Good Luck

Press "Setup" button, then "2. Print Report", then "6. Fax Log", then Ok.

Please follow the steps mentioned in the link bellow:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01500322&cc=us&lc=en&dlc=en&product=1119598

Good luck