Question about Dell Wireless Keyboard Optical Mouse w0147
I have a Dell wireless keyboard and mouse. The keyboard works fine, but the mouse keeps dying, even though it has fresh batteries. It works for about 20-30 seconds and then dies. I have to keep pressing the green button to get it to "wake up". Please help.
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Posted on Jan 02, 2017
SOURCE: Dell optical mouse quit working
I found the solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I had the same problem and I had an idea of what it was and sure enough i was right......Check your updates/installs from microsoft. Look for "Update for window Vista (KB938371)"....this update will disable your mouse! If its installed you cant uninstall it by going into control pannel and uninstalling it. The way I found to get rid of it if its installed is to do a "Restore Point". Restore to an earlier date. You may have to "restore" a day or two earlier from when it was installed. I tried a "restore point" on the same day but an hour earlier, didnt work...took me two days prior (restore) for my mouse to work again. Dont forget to turn off "automatic update" so as it doesnt install again and your back to this. Im going to spread the word as much as possible and contact Microsoft of this, hopefully they put out an update for this B.S. I went through a lot of research to figure this out and a lot of trial and error, please pass it along
Posted on Apr 20, 2008
SOURCE: Mouse Stopped then Keyboard
You need to synchronize the connection again. there should be a reconnect button on the bottom side of the mouse and keyboard. mostly green in color. press that and within 30 sec. press the reconnect button on the receiver. that should fix the problem.
Posted on Oct 11, 2007
The keyboard should have a button underneath it. Press the button on the usb controller first and then the button on the keyboard. Repeat a few times to see if it connects. If you are still having trouble try another set of batteries as some batteries are not designed for wireless products.
Posted on Aug 15, 2008
you will have to get a new one to me it sounds like there is no hope for it sorry but in you give me a rate of fixya for my help i will send you a wireless keyboard and mouse logitec
Posted on Apr 21, 2009
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