Question about LaCie External USB 2.0 500GB 7200 RPM 500 GB Hard Drive

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External Harddrive Overheated

Hi,

My Lacie external harddrive overheated last night. I let it cool down and plugged it back in. It was making a buzzing noise but that stopped - my laptod won't recognize it now, though. Any thoughts?

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  • Anonymous Oct 20, 2008

    Harddrive overheated, you can see the bubbles in the plastic. At first i the computer didn't see it at all. Then I froze it, and it saw it but wont read it. What to do?

  • Anonymous Feb 22, 2009

    Same problem, it overheated I'm assuming and now when I turn it on it makes a few clicking sounds and then stops. My computer won't recognize it and it's not working.


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That happened to my hard drive, please not that when that happens, although your hard drive might start working again it will always have an over heating problem. u should never move stuff for more than 15 mins continuous or the hard drive will over heat. be careful with how hot it gets. warm is ok

Posted on Aug 04, 2012

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I put my hard drive in the freezer and conected it and it worked till it got back to room temp

Posted on May 15, 2012

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The disk in side is jammed, try throwing the harddrive like a frizbe but dont let go. That might help unsick the drive

Posted on Dec 25, 2009

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2 Answers

Lacie External Drive won't turn on (blue Light doesn't go on)


Inside the LaCie D2 250GB (300770) external harddrive's case, is a 250GB IDE (PATA) harddrive that is 3.5 inches across in width.

A desktop computer sized harddrive. (May be a Western Digital WD25000JB)

The harddrive plugs into a small circuit board, (Bridge board), and the circuit board has a USB port on it.

Using this Western Digital Passport for an example,

http://www.xbitlabs.com/misc/picture/?src=/images/storage/wd-passport-250gb/p3.jpg&1=1

Scroll down to the second photo, and left-click on it. The case of the external harddrive is shown open.
Inside is a 2.5 inch laptop sized harddrive.
An aluminum tape strip covers the small circuit board, attached at the back of the harddrive.

The second photo down on this page, shows you the small interface circuit board, that the harddrive plugs into, with the aluminum tape removed.

http://www.xbitlabs.com/articles/storage/display/wd-passport-250gb_2.html

(Another design has wires coming from the small circuit board, to an interface the harddrive plugs into )

It is this small circuit board that goes bad in a LaCie. QUITE common.

Solution?

Simple.
1) Obtain a 3.5 inch IDE external enclosure
2) Remove the 3.5 IDE harddrive from the LaCie's case.
3) Install the harddrive out of the LaCie into the external 3.5 IDE enclosure.

An example of a 3.5 IDE (PATA) external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1733195&CatId=2779

For additional questions please post in a Comment.
Regards,
joecoolvette

Jul 19, 2012 | LaCie (300770) 250 GB Hard Drive

2 Answers

My Lacie 500gb external hard disk has stopped working. it has a scratching like sound and no computer couldn't detect it. even it is not detected in device manager. when it is connected to computers it...


is the scratchy sound coming from inside your lacie or outside ??

it might be a power problem trying to connect to your lacie but unable to find the device or a dirty hard drive the reader arm skipping across the platters you could give your lacie a firm tap on the side to free up the reader arm

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Sep 15, 2011 | LaCie Hard Drives

1 Answer

My lacie drive fell off desktop and is not recognized as readable by my Mac. What chance do I have of recovering the data?


Inside that LaCie external harddrive's enclosure is a regular SATA harddrive.
The kind that fits in a desktop computer (3.5 inches in width), or laptop. (2.5 inches across in width)

Open the external enclosure (Case) of the LaCie, remove the harddrive, and install it into a suitable external enclosure.
(Laptop size, or desktop size)

The external enclosure has a USB cable also. Just plug it into any available USB port on your desktop computer.

Do I know for a fact that the harddrive is okay, and this will fix the problem?
No sir/maam I do not.

But IMHO this is the first diagnostic method to use.

IF the harddrive is a desktop sized harddrive, it could be installed in your desktop computer as a Slave drive.
However the above method is so much easier, and it allows your harddrive to be an external harddrive once more.

Inside the external enclosure of the LaCie external harddrive, is a small circuit board that the Harddrive plugs into.
It is this small circuit board that receives the damage in most cases.

If the problem is the Harddrive itself, a professional data recovery shop will;

A) Try a new, or good used harddrive circuit board.
Check to see if the harddrive's circuit board received the damage.

B) If the circuit board proves to be good then the next step is to remove the Platters inside.
The room used is a Clean Room.
A room that is 99.9 percent dust free. (In most cases)

The Platters are installed into the case of a compatible harddrive, that has the Platters removed.
Then as much information as possible is copied off.

There are other methods data recovery specialists use also.

[A Harddrive is built in a Clean Room. 99.9 percent dust free. The technicians wear a Clean Suit, that resembles what a doctor would wear in an operating room.
They enter the work area after going through a corridor, fitted with air jets at various levels.

If a harddrive is opened up in a room that is not a Clean Room, the harddrive's 'life expectency' drops to a day, or a few hours. The dust 'kills' them ]

http://computer.howstuffworks.com/hard-disk.htm

http://www.youtube.com/watch?v=gpY8c7lT_7k&feature=related

http://www.youtube.com/watch?v=ax390l2A-AY

Observe the other videos also.

Examples of both a SATA 2.5 external enclosure, and a SATA 3.5 SATA enclosure,
(The Harddrive's width is measured in inches. (2-1/2 inches for a laptop drive, 3-1/2 inches for a desktop drive)

SATA 2.5 external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

SATA 3.5 external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4421576&CatId=2780


For additional questions please post in a Comment.
Regards,
joecoolvette

Jul 02, 2011 | LaCie Hard Disk design by Neil Poulton...

2 Answers

My Lacie external hard drive used to turn on when the computer using XP was turned on. It has stopped doing this. Any suggestions to solve this?


if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems hope this helps

Jun 12, 2011 | LaCie Hard Drives

1 Answer

My Lacie external drive clicks but won't spin up. It is about a year old, maybe less. It was working fine and just stopped working. It has not been dropped. In fact it hasn't been moved.


Your harddrive is bad, the motor bearing that spins your cylinder heads is damaged, even though the harddrive hasn't been dropped, or removed, this is a result of faulty and cheap product. Theres nothing you can do to replace the motor bearing, you will need to just get a new harddrive and install into the external hd enclosure or get a new external drive. If you decide you want to recover your files, you will need to take this harddrive out and maybe take it to bestbuy/ office depot where they will have to send your harddrive out to a data recovery center. They might be able to recover some data, or all, or none. It is a pricey move to take this step.

Jan 28, 2011 | LaCie Hard Disk 1TB Desktop with Hi-Speed...

1 Answer

I have left my hard drive off for 12 hours as adviced, but on turning it on again the problem is still the same. The drive is trying to boot up over and over again.


My solution will be multipart, and lengthy. So if you're a coffee drinker, I suggest you make yourself a fresh pot

Reasoning? I'm going to explain a little bit about the hardware makeup of an external harddrive, and multiple solutions that in the hopes of one of them, may cure your problem.
I'm trying to arm you with as much information as I can, so you can use deductive reasoning, and take the best approach for You.

General symptoms that affect an external harddrive,

1.Bad USB cable. Although it is unlikely, USB cables can go bad.

2.Power supply.
To solve this problem, you need another power supply just like the one you have, for a test. ( Not exactly laying around. I have a work around for that, which I will detail later)

3.Controller failed.
Inside that external enclosure, (The metal, or plastic box of the external harddrive), is an ordinary harddrive such as used in a desktop, or laptop computer.

Yours has a Desktop size harddrive in it. (They measure 3 and a half inches across in width. 3.5"
Laptop HD's measure 2.5")

Harddrives are IDE, or SATA. All harddrives have been going to SATA for quite some time.
Yours is a SATA harddrive.

Inside the external case is an Interface, connected on a Controller Board.

Harddrives use metal round pins that are built on the harddrive itself. These in turn plug into an Interface, or also can be referred to as a Socket.

With an external harddrive, the harddrive itself may plug right into the Interface, (Socket. The metal pins of the harddrive plug into the Interface socket holes), or the Interface plugs onto the harddrive, and cables lead from it to a small PCB in the external harddrive enclosure. (Case)

The metal pins transfer data (Information) back and forth. (Signal pins)
Power for the harddrive is also transmuted through these pins.
Just like plugging in a lamp to a receptacle.

The Controller Board is a PCB. Printed Circuit Board.
This is connected to the bottom of the harddrive. It controls the mechanism inside the harddrive.

This is a link to Howstuffworks>Computer Channel>
Computer Hardware>Hard Drives and Disks>How Harddrives Work,

http://computer.howstuffworks.com/hard-disk.htm

When you arrive at Page 5 you'll see the Controller Board. (Their term is Electronics Board)
The Controller Board can be safely removed from the harddrive, and not ruin the harddrive.

You cannot open a harddrive case itself, where the Platters and Arms reside, Unless you have the proper environment.
('Clean Room'. A 99.9% dust free room that would make NASA jealous! This type of room is where a typical harddrive is assembled)

If you use an ESD wrist s-trap and connect it to a good ground source, plus work on a table, you can safely remove, and replace the Controller Board. (No magnetism Anywhere near! NO speakers!)
An average ESD (Electro Static Discharge) wrist s-trap is about $6.

This link shows the connector pins I have been referring to,

http://en.wikipedia.org/wiki/File:Hdd.jpg

(You can click on the photo to enlarge it)

At the bottom of the photo is the back of the harddrive. All the way to the right are 4 pins. These are not recommended to be used on a SATA harddrive, but are for power to the drive.

All the way to the left, is a connection which has 15 pins for the Power connector, and to the right of it are 7 pins for the Data connector.
(It's in the upside down U shaped opening. There is a rectangular wide opening all the way to the left, then a narrow rectangular opening, then the upside down U shaped opening)

4.Harddrive failure. The mechanism inside the harddrive itself has failed. These are mechanical components, as you can see in the Howstuffworks link. Average lifespan for a harddrive is 5 years. Depends on how much it's used.

Solutions:

A.If the harddrive is still under warranty, you can see if the manufacturer will replace it. HOWEVER, they do not guarantee anything that is stored on it. You will get another harddrive minus your information.

B.You can take it to a Data Recovery Specialist. Average price is $50 per hour on up. Average time is minimum 1 hour, and usually takes 3.
I could be mistaken, do research for your area.

C.
1.You could start with using another USB cable, and see if this is the problem.

No?
2.Then it's on to the power supply. This solution cures 2 possible problems. I didn't mention, that sometimes the small PCB board in the external case also goes bad. Most of the time, according to hits on the internet, this is a major problem with a LaCie external hardrive.

The small Printed Circuit Board inside their external harddrive case, (Enclosure), goes bad.

Solution is to buy an external enclosure for a 3.5" SATA harddrive. Take the harddrive out of the LaCie external enclosure, and install it in this one.

Check computer hardware websites on the internet. (Examples of two are Tigerdirect, and Newegg) Look for Harddrive Enclosure. Then 3.5, then SATA.
Average price for a decent one is $20.

3.If this doesn't cure it it may be the Printed Circuit Board on the bottom of the harddrive. If your data warrants saving, then you may want to buy the SAME style of harddrive, borrow it's PCB, and get your information off of your old harddrive. More cost I grant you, but cheaper than a Recovery Specialist. You aren't buying another LaCie external harddrive, you are buying just the saqme SATA harddrive used inside.

Past this, the harddrive mechanism itself has quit. Only a very competent, reliable, Recovery Specialist can recover your data, if possible.

Nov 01, 2009 | LaCie Hard Disk 1TB Desktop with Hi-Speed...

1 Answer

Having a similar problem with the La Cie 500gb. Powerbook G4.


The problem that has been inherent with all LaCie external harddrives, is the interface in the case itself.

Interface:
All external harddrives have a Style of harddrive that is used in a laptop, or one that is used in a desktop computer.
Laptop harddrives are 2-1/2 inches across in width.
Desktops are 3-1/2 inches across.
Your LaCie will have a 3.5, (3-1/2) inch desktop style harddrive, inside the case.

There are two main Types of harddrives.
IDE and SATA. (There is also a newcomer. SSD. SSD isn't being used in LaCie external harddrives at the moment, to my knowledge)

Your LaCie will use a SATA harddrive inside it.
This is an example of an average SATA harddrive,
http://en.wikipedia.org/wiki/File:Hdd.jpg
The photo of this harddrive is tilted at an angle, that doesn't readily show the interface connection, but it helps to explain.

At the bottom of this harddrive in the photo, and to the left, is the interface area.

Viewing the harddrive, look at the four metal pins on the extreme right of the harddrive. To the left of these pins is the Jumper pin area. (Has a white jumper on two of those pins)

To the left of the Jumper area is an opening, and to the left of that, is a long slot. The first small slot area is for the 7-pin Interface cable.
(Data cable) The next slot to the left, is for the 15-pin power cable.

This 7-pin Interface mates up to socket holes in a connector, of the case of the LaCie external harddrive.

It is this interface connector, inside the LaCie external harddrive case, that is the problem.
Solution?
Buy a quality, in-expensive External Enclosure, take the harddrive out of the LaCie, and install it in this enclosure.

Examples of 3.5 Sata External Enclosures,
http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=2780&name=3.5-eSATA-enclosure&Nav=|c:2778|&Sort=0&Recs=10
(From $15 to $35, is a good range for a decent external enclosure)

Jul 22, 2009 | LaCie External USB 2.0 500GB 7200 RPM 500...

1 Answer

Sometimes the hard drive will connect and sometimes it won't.


There have been problems plaguing the LaCie external harddrives, for quite some time now.

The issue directly relates to the interface, inside the external enclosure. I don't know if you are acquainted with harddrive designs, or the interface that they plug into. If you are, disregard the following.

This is an average example of an IDE harddrive, http://en.wikipedia.org/wiki/File:Hard_drive-en.svg
Looking at this illustration, note where it points to -> IDE Connector. The illustration isn't very good, but those dots are metal pins.
The connection inside your external harddrive,
that connects to the harddrive itself, is called an Interface. This is a plug that has socket holes, to match those metal pins.

Now we go a little deeper. There are two types of harddrives. One is an IDE harddrive, the other type is a SATA harddrive. Your LaCie
will have a SATA harddrive inside.
Instead of the 40 pins that an IDE harddrive has, the interface for a SATA harddrive has 7.
(It has 15 pins for the power connection)

Now my solution:
Should you wish to save data that is on your LaCie external harddrive right now, I suggest you buy an external enclosure, (SATA), take out the hardrdive thats in your LaCie, and install it in the enclosure.

Since, the dimensions of the, LaCie design by Porsche 160GB external harddrive are:
Height -> 1.4 inches, (About 1-1/2 inches)
Width -> 4.4 inches, (About 4-1/2 inches)
Length -> 7.4 inches, (About 7-1/2 inches),
I'm willing to bet the harddrive inside is a desktop harddrive size. (3.5 inches across in width)
http://www.lacie.com/download/datasheet/porsche_hd_en.pdf

These are examples of 3.5 inch SATA external enclosures,
http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=2780&name=3.5-eSATA-enclosure&Nav=|c:2778|&Sort=0&Recs=10
(A $25 or $35 unit will work just fine)

Jul 18, 2009 | LaCie Design by F. A. Porsche 160 GB Hard...

1 Answer

Lacie 1tb external hard drive into ps3 is not regconised


I have the same issue, however with my verbatim 500g its ok. i believe it is because the lacie is a desktop external and therefore is compatable with windows xp and 7 alone.
Verbatim is a "portable" external hard drive which makes it compatible with several different systems. I would suggest returning it, I just formatted my old verbatim harddrive and set up mediaasharing. Through my router. You can actually route the lacie harddrive by going to my computer and right click the icon. Next go to share with; advanced settings and allow all. Then when you turn your ps3 on search for media servers... I would suggest to google media server for ps3 to get it all seet up. GOOD LUCK

Jun 07, 2009 | LaCie Hard Disk 1TB Desktop with Hi-Speed...

1 Answer

Can the disc of a external harddrive be change to get your data recovery back


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks

Jan 14, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

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