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I have a Lexmark X4580 Model and I have tried to connect it to my computer, I have vista. Everytime i connect the USB it says not recognised! I dont know what to do; I phoned lexmark but they said its not their fault.

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  • Dave MacPhee
    Dave MacPhee May 11, 2010

    Do you have the latest Vista drivers installed?

  • Rick Kasper May 11, 2010

    When you are saying when you connect it to the USB, does it display it on the computer with a fault, or does it not show up at all?

    It will change my answer depending on what is happening.

    Thanks .

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  • Master
  • 2,072 Answers

Are the drivers correct? And have you tried a second USB cable??

Posted on Apr 02, 2008

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First off you need to connect the printer to your computer. Make sure the fax is plugged into the phone line. Then install the correct drivers for your printer.

If you have vista follow this: link click here

Attention Windows Vista Users
If you have installed your printer on your PC using an original Lexmark Driver CD that came with your product and you are experiencing problems when printing, you may have installed the Windows XP driver.

Follow these steps to resolve:
· Disconnect your USB cable from your printer.
· Uninstall all Lexmark printer drivers on your PC.
· Download the correct Vista driver for your model.
· Install the driver on your PC.

Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.

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