Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

1 Answer

The printer say's its off line

Wont print,keeps popping to the fax button

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 540 Answers

Please let me know the exact problem...

Posted on May 11, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My printer keeps sayine offline and it wont print, How do I get it to print

Click Start and then go to Printers and Faxes (XP), Printers(Vista), Devices and Printers(Win 7)
1. Right Click on your printer Icon 2. Click Open or See What's Printing 3. Click the option that says Printer on the upper left corner of the window that pops up. 4. Make sure the only thing that is checked under that menu is Set As Default Printer. 5. If Use Printer Offline or Pause Printing has a check mark. Uncheck it.
Try printing again. I hope this helped.

Jan 03, 2011 | HP PSC 1410v All-in-One Printer

1 Answer

My printer wont print because its on fax! how can

To reset the printer just hold down the 'Go' button/power button for around 20 seconds while the printer is switched on.

Dec 18, 2009 | HP Officejet 4215v All-in-One Printer

1 Answer

The print to file dialogue box keeps popping up

chage the printer port. START- SETTINGS-PRINTERS & FAXES - right click on the printer icon and goto properties you will get another window. goto port choose the right port

Sep 25, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Receving large unwanted faxes

Please rate my solution. Hope this resolves the problem.

According to the manual one of the things that can cause this is if the data cable (USB) was disconnected from the printer while the job is printing. Press the Cancel button on the printer, that should clear the memory. Also make sure you don't have print jobs in the queue if the printer is connected to a pc.

Manual can be downloaded at:

Aug 28, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

I have a error 133-290 and can not get it to clear

Make sure the line has a dial tone with a regular old 20th century analog phone plugged into the FAx line. Once that's verified, unplug FAX line from printer. Unplug Printer power. Wait 60 seconds. Insert FAX line again. Plug in printer. As it warms up, keep hitting CLEAR ALL and STOP buttons to skip the status page printing.

If that doesn't work, turn off printer and then hold CLEAR ALL and STOP buttons (at the same time) while turning on printer. Once the display gets into the calibration mode, keep tapping those two buttons. This should free you to get to the menu.

Do NOT pay the $360 XEROX wants to fix this common glitch on this poorly-designed printer. This is not a serious problem in 90% of the cases, but a glitch in the software that runs the printer.

Jul 09, 2009 | Laser 3115cn All-In-One Printer

1 Answer

When I click the print button, a fax window pops up, and it will only let me fax, and not print

In Windows Xp
Click on start and click on control panel
in control panel look at the top left and switch to classic view(unless your already in it,if ur in it then u'll see a lot of icons and not groups)double click the printers and faxes folder.
now look at the tow icons of your printer and one will say officejet 4300 series and one will say 4300 series fax.
right click the 4300 series and select set as default.
Now click on print if you still get the fax window select your printer icon in the drop down list and then the fax window will not popup.

Click on the start button and in the start search box type "printers" and press the enter button.
In the printers window single left click the printer icon(4300 series,not 4300 series fax)
Then single right click the 4300 series icon and select set as default.
now close the window and try to print if u still get the fax popup then selet your printer icon in the drop down menu and it will print and not fax

Jun 25, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

I had to cancel the printing of 26 pgs. so

If you look down on the lower right hand side of your screen (by the time) there will be a couple of icons and an arrow pointing to the left. If you click on the arrow, you should see a little printer. If you click on it with the right button on your mouse a window will pop up. Click (right button again) on
"Open all active printers and faxes". A window will pop up showing the pages that are in the queue. Across the top of the window that pops up click on "Printer" then click on "cancel all documents"
Your problem is that the pages were downloaded into the memory of your printer so they have to be cleared from that memory. Good luck

May 05, 2009 | HP DeskJet 932c InkJet Printer

1 Answer

Printing still photos from webcam

Go to Control Panel and click on Printers. Then click on your printer and set it as the DEFAULT PRINTER. It is probably set to the FAX Printer now. That is why it keeps popping up.
It should work okay after you set it as Default Printer.
Hope this helps. Bud

Apr 11, 2009 | Logitech Webcam

Not finding what you are looking for?
Brother MFC 490cw Color Inkjet Multi-Function Printer Logo

89 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers


Level 3 Expert

825 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides