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The colour wont work in my hp photosmart wireless b109n-z printer, only bought it yesterday so the cartridges are new and full. ive installed it and it will print black but no colour

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Try going into the print options and it may be set on 'grayscale'. Go into 'print', then select 'properties', then

Posted on Jul 04, 2010

  • terry mcdoanld Jul 04, 2010

    Sorry, got cut off half way thru....to continue.....then select FEATURES ...You will see COLOUR OPTIONS down on left hand side...just make sure PRINT IN COLOUR is selected...not grayscale. I too am having trouble with this printer...but other colour issues....good luck....

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