Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

1 Answer

No water to ice maker after loss of city water supply

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,218 Answers

Good day,
Best to follow a step by step proceedure to isolate and correct your problem.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Posted on May 11, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Power to ice maker but won't make ice


Hallo

1:At the back of the Fridge at the bottom there will be a water inlet splitting up in two separate pipes, each supplying a solenoid.
2:Trace the pipes from there and see witch pipe flows into the Freezer(usually its the one on the right hand side).
3:Now turn the fridge of and place your hand one the solenoid and turn it on, you are suppose to feel a bit of a shock(kick) witch tells you it opens up and can supply the ice maker with ice.
If it does supply the ice maker then the controller(cycle timer) on the ice maker if faulty and you should order a new controller.
4:If so send me the brand name of the fridge with serial and module number and your country and city and ill get the nearest suppler to you.

Regards

Jun 25, 2016 | Refrigerators

1 Answer

Ice maker water not coming out of the outside , no water supply to the ice maker


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer.

Jun 22, 2011 | Samsung RS2630SH Side by Side Refrigerator

1 Answer

Refrigerator does not produce ice or water. Kenmore Elite Refrigerator Model Number: 795-775-69600


If you have both ice and water stopping you have a water supply issue.

Water enters under city pressure through an eighth inch supply line.

Start simple and work from there.

If the fridge was moved the line can get kinked. Slide the fridge out and check you have water to it. You can loosen the supply line connection just a little and you should see water leaking. If not it is a plumbing issue in the house. Most likely a the supply line is kinked or possibly someone closed the shutoff valve to the fridge.

OK so we have water to the fridge.

Water comes in and connects to a water filter and then to the door.

If the filter is badly clogged it can cause low pressure to the door and that would cause the problem. Check the filter.

If no go still then check where the water is stopping.

Remove the from cover from under the unit. That is the plastic grate at the bottom of the fridge. It will just pull off but be gentle and take your time so as not to break anything.

Water supply will run through a clear plastic hose. It runs to the filter then to the bottom of the freezer door and up through the door.

You can sometimes see where the water has stopped and clear or replace parts as needed.

There is a connection just before entering the door from the filter. You can loosen that to see if you have water to that point.

If you have water past the filter the problem is in the ice maker and water supply inside the freezer door. Water can leak here, expand, and crack plastic parts easily.

If there is water to the door then you need to dig into that. This gets a little more complex to describe but in short take the ice maker out and check for water supply or broken parts. The problem is probably before the ice maker as your water in the door is not working. This indicates it is not just the ice maker.

Hope this helps.

Mar 12, 2010 | Kenmore Refrigerators

2 Answers

If the water filter needs to be replaced will the ice maker automatically quit?


Good day,
Possible if creating a serious enough blockage, and you were experiencing a gradual loss of output.
If the failure was abrupt and quick. No. Ice maker, water valve, water supply, fill tube to ice maker iced up, and too warm a freezer, will cause loss of ice maker production.

Nov 11, 2009 | Whirlpool ED2FHEXN Side by Side...

1 Answer

Iam not getting water to my ice maker . the tube from the bottom is empty could the fill switch have gone out?


You need a inline water filter for the ice maker. The city water supply has minerals and dirt in it that clog the fill switch. You can usually clean the switch.

Oct 28, 2009 | Frigidaire FRS23R4A Side by Side...

1 Answer

My refrigeretor kenmore elite is not making ice. What could be the problem?


Its best to install an inline water filter on an ice maker because the minerals and dirt that is in the city water supplys. Unfiltered water will clog the water turn on/off valve and it will need to be taken apart and cleaned out.

Oct 27, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Ice has metallic musty taste when melted. Why?


I had to install a good quality inline filter in the water supply line going to my ice maker. The city water has alot of bad things in it.At least it does here.

Sep 25, 2009 | Frigidaire FRS3R5EMB Side by Side...

1 Answer

Water supply tube keeps freezing off water supply.


its hard to tell but most likely the valve is not closing all the way. but it could be the ice maker calling for too much.... www.whirlpoolpartssurplus.com

Jun 23, 2009 | Frigidaire FRS3R5EMB Side by Side...

1 Answer

Ice Maker Not Working


Hi: A lot of reverse osmosis systems don't supply enough water pressure to the ice maker to fill. Contact your manufactrue of your reverse osmosis system and see if it works with icemakers. I thind usually the require at least 20-30psi. Or hook your refrigerator to city pressure to see if it works. Also I don't know if you have just an ice maker or a water dispensing side by side, or your water quality. If you just have an icemaker, most chlorine will evaporate before the ice is frozen, any odors in the water will still be there. Good Luck, Jeff

May 26, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

4 Answers

Ice maker not making ice


My ice machine stopped making ice after the city shut off the water line for more than 8 hours. How do I make it start making ice again.

Apr 23, 2008 | Refrigerators

Not finding what you are looking for?
Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System Logo

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal DeAngelo

Level 3 Expert

2122 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...